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# Senior IT Technician

- **Company:** Advanced IT Services
- **Location:** Odiham, UK
- **Experience:** Expert
- **Salary:** £32,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Cloud Computing, Local Security Policy, Microsoft Office, Cloud Platform System, Information Technology, Gsuite, User Accounts
- **Published:** October 2, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5905466258

## About the Role

* A qualification in Information Technology, Computer Science, or a related field
 * Minimum of 5 years experience in a technical IT support role, ideally within an educational or similar environment
 * Strong technical knowledge of hardware, software, networking, and operating systems (Windows, macOS, iOS, etc.)
 * Experience with Active Directory, Group Policy, and cloud-based platforms such as Microsoft 365 and Google Workspace
 * Excellent problem-solving skills with the ability to diagnose and resolve technical issues efficiently
 * Clear and confident communication skills, with a user-friendly approach to support
 * Ability to work independently and manage time effectively across multiple sites
 * Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, ITIL) are desirable

## Description

* Provide on-site and remote technical support to staff and students, addressing hardware, software, and network-related issues
 * Install, configure, and maintain IT equipment, including desktops, laptops, printers, projectors, and interactive displays
 * Support the deployment and updating of software across school devices and systems
 * Perform routine maintenance of servers, networks, and backup systems to ensure consistent availability and performance
 * Monitor IT systems for faults or performance issues, proactively resolving problems to minimize downtime
 * Assist with the setup and maintenance of user accounts, permissions, and security settings in line with school policies
 * Ensure compliance with data protection and security protocols, reporting any issues or breaches appropriately
 * Document all IT procedures, issues, and resolutions clearly for use by the wider team
 * Collaborate with the AIT HQ team to support the implementation of technology initiatives at the local level
 * Stay informed of emerging technologies and best practices relevant to education IT environments

Technologies:

 * Active Directory
 * Cloud
 * Hardware
 * Support
 * ITIL
 * macOS
 * Microsoft 365
 * Network
 * Security
 * Windows
 * iOS
 * Office 365
 * Mobile


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