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# Technicien support informatique de proximité (H/F)

- **Company:** Manpower France S.A.S.
- **Location:** Paris, France
- **Experience:** Expert
- **Salary:** €28,000.0 - €30,000.0
- **Contract:** Contract
- **Skills:** Active Directory, Virtual Private Networks (VPN), Citrix Systems, RSA (Cryptosystem)
- **Published:** October 2, 2026
- **Apply:** https://www.manpower.fr/offers/details/1101498966

## About the Role

@ Expérience significative en support de proximité ;
@ Très bon niveau d'anglais (C1/C2 indispensable) ;
@ Maîtrise de l'environnement bureautique Microsoft ;
@ Bonnes connaissances de :

 - Active Directory ;
 - Citrix ;
 - VPN ;
 - MDM ;
 - RSA ;
 - Smartphones ;
 - Déploiement de postes ;
@ Expérience avec un outil ITSM ou de ticketing ;
@ Excellente présentation et communication ;
@ Autonomie, sens du service et proactivité.

## Description

Vous interviendrez auprès d'utilisateurs exigeants dans un environnement international nécessitant un excellent sens du service et une grande autonomie.

Vos missions
@ Assurer le support informatique de proximité auprès des utilisateurs ;
@ Diagnostiquer et résoudre les incidents matériels et logiciels ;
@ Gérer les demandes via les outils de ticketing et ITSM ;
@ Assurer le support sur les postes de travail et l'environnement bureautique ;
@ Administrer les comptes utilisateurs sous Active Directory ;
@ Intervenir sur les environnements MDM, VPN, Citrix et RSA ;
@ Configurer et déployer les postes de travail, smartphones et équipements utilisateurs ;
@ Participer à l'amélioration continue de la qualité de service ;
@ Accompagner les utilisateurs avec professionnalisme et discrétion.


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