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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Developer - **Company:** CareerCircle - **Location:** East Hanover, NJ, United States (Remote available) - **Experience:** Expert - **Salary:** $152,600.0 - $283,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Excel, Data Analysis, Confluence, JIRA, Clinical Data Repository, Clinical Trial Management Systems, Information Systems, Data Dictionary, Information Engineering, Data Governance, Data Infrastructure, Data Integration, Data Integrity, Data Security, Data Visualization, Decision Support Systems, Programming Tools, Electronic Data Capture, Information Management, Metadata, Scrum Methodology, Systems Development Life Cycle, Power BI, DataOps, Salesforce.Com, SAS (Software), Software Engineering, SQL Databases, System Testing, Tableau (Software), Tokenization, Transaction Data, Smartsheet, Enterprise Software Applications, Data Storage Technologies, Generative AI, Data Strategy, Information Technology, Data Management, Tools for Reporting, Data Pipelines, Servicenow, Amazon Redshift, Databricks - **Published:** October 2, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/nj/east-hanover/56372fe7-eb90-4f22-b2f5-1fe3201a4725 ## About the Role Power BI Metadata Dashboard Operations Leadership Automation Governance Innovation ServiceNow Data Quality Communication Prioritization Data Pipelines Follow Through Pharmaceuticals Detail Oriented Data Governance Data Management Computer Science Data Engineering Issue Management Influencing Skills Service Management Workflow Management Information Systems Incident Management Atlassian Confluence Organizational Skills Business Technologies Stakeholder Management Operational Excellence Service-Level Agreement Business Continuity Planning Continuous Improvement Process Operational Performance Management Tableau (Business Intelligence Software), * Bachelor's degree in Data Management, Information Systems, Business, Computer Science, Engineering, Analytics, or a related field. * 5+ years of experience in data operations, issue management, data governance, data quality, data engineering operations, service management, or program operations. * Experience managing operational issue logs, incident workflows, SLA tracking, escalation routines, and remediation plans. * Strong understanding of data products, data pipelines, data quality controls, metadata, lineage, data governance, and production support processes. * Experience working with cross-functional teams across data engineering, governance, analytics, business, vendors, and technology platforms. * Familiarity with tools such as Jira, ServiceNow, Confluence, Smartsheet, Excel, Power BI, Tableau, or similar. * Ability to analyze issue trends, root causes, SLA performance, operational risks, and recurring gaps. * Strong stakeholder management skills with ability to coordinate across teams and influence timely resolution. * Strong communication skills, including ability to summarize operational risks and issues for leadership. * Excellent organizational skills, attention to detail, follow-through, and comfort managing multiple priorities. Desirable Requirements * Experience with post-go-live support, hypercare, incident management, or service transition. * Familiarity with regulated data environments, pharma commercial data, or compliance-driven operations., Leadership Automation Governance Innovation Creativity Statistics Compassion Scalability Informatics Data Quality Data Science Data Analysis Presentations Data Integrity Regulatory CMC Bioconjugation Business Acumen Problem Solving Data Management Computer Science Telephone Skills Change Leadership Organic Synthesis Biopharmaceuticals Influencing Skills Advanced Analytics Business Valuation Strategic Thinking Leadership Studies, Stakeholder Management Stakeholder Engagement Information Management Emotional Intelligence New Product Development Relationship Management Data Quality Assessment Database Administration Product Launch Readiness SQL (Programming Language) Verbal Communication Skills Systems Development Life Cycle Software Development Life Cycle Copayment Collection And Processing Master Of Business Administration (MBA) Health Insurance Portability And Accountability Act (HIPAA) Compliance +0 ## Description #LI-Hybrid Location: East Hanover, New Jersey The preferred location for this role is East Hanover, New Jersey site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, New Jersey site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. If you're energized by improving systems, solving critical issues, and helping teams succeed through reliable data, this role could be your next opportunity. As the Associate Director, Data Operations & Issue Management, you will lead efforts that ensure enterprise data products remain stable, trusted, and business-ready. In this highly visible role, you'll drive issue resolution, operational governance, and continuous improvement across critical data products, partnering with data engineering, data quality, analytics, and business teams to maintain operational excellence and deliver trusted data at scale. If you thrive in a fast-paced environment, enjoy solving complex challenges, and are motivated by creating meaningful business impact, you'll find an exciting opportunity to shape the future of data operations at Novartis. About the Role Key Responsibilities * Lead enterprise data operations and issue management across certified data products and critical data capabilities. * Manage issue intake, triage, prioritization, escalation, tracking, and resolution to ensure operational stability. * Monitor service level agreements, issue trends, remediation progress, and operational performance metrics. * Partner with data engineering teams to resolve pipeline failures, delivery issues, and production incidents. * Collaborate with data quality teams to address quality issues, root causes, and corrective actions. * Coordinate cross-functional resolution efforts across business, technology, vendor, and data teams. * Escalate critical risks, dependencies, and service disruptions to ensure timely leadership visibility. * Lead operational reviews, issue governance forums, remediation checkpoints, and post-incident follow-ups. * Produce dashboards and reporting that provide insight into risks, service levels, and operational performance. * Drive continuous improvement by identifying automation opportunities, reducing recurring issues, and enhancing operational processes., Contingent Workforce Proposal Development Digital Capabilities Regulatory Compliance Scientific Literature Stakeholder Management Stakeholder Engagement Digital Transformation Mathematical Chemistry Professional Networking Computational Chemistry Pharmaceutical Sciences Self Service Technologies Data-Driven Decision Making Product Lifecycle Management Scrum (Software Development) Continuous Improvement Process Enterprise Application Software Generative Artificial Intelligence Biologics License Applications (BLA) Non-Disclosure Agreement (Intellectual Property Law) +0 Salesforce Developer Associate Director External Data Acquisition and Processing Daiichi Sankyo Basking Ridge, NJ*On-Site Oncology Timelines Operations Leadership Management Automation Innovation Data Types Coordinating Data Quality Data Storage Biostatistics Data Security SAS (Software) Data Integrity Pharmaceuticals Clinical Trials Reporting Tools Immune Disorder Data Management Data Collection File Management Drug Development Data Integration Data Acquisition Programming Tools Project Management Industry Standards Process Improvement Technology Solutions Emerging Technologies Information Technology Cardiovascular Disease Clinical Data Warehouse Sustainable Development Business Support Systems Computer System Validation Critical Design Review (CDR) Electronic Data Capture (EDC) Good Clinical Practices (GCP) Continuous Improvement Process Clinical Trial Management Systems Title 21 Of The Code Of Federal Regulations +0 Associate Director, Patient and Channel Data Management Merck & Co., Inc Rahway, NJ*On-Site Auditing Operations Leadership Governance Innovation Immunology Compassion Databricks Forecasting Immunoassay Data Quality Tokenization Data Modeling Biotechnology Data Strategy Immunotherapy Ophthalmology Reconciliation Pharmaceuticals Problem Solving Decision Making Data Governance Data Management Data Dictionary Amazon Redshift Microsoft Access Telephone Skills Data Engineering Transaction Data Support Services Biopharmaceuticals Influencing Skills Advanced Analytics Data Visualization Operationalization Root Cause Analysis Intravenous Therapy Data Infrastructure Software Development, Contingent Workforce Technology Ecosystems ## Related Videos - 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