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# Industrial Technical Support Specialist

- **Company:** Pattyn North America, Inc.
- **Location:** Sussex, WI, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft OneNote, Microsoft Office, Microsoft PowerPoint
- **Published:** September 30, 2026
- **Apply:** https://www.thejobnetwork.com/job/5e60b488-5953-4e37-8ec5-4c203051a28e/industrial-technical-support-specialist-not-it

## About the Role

* Experience: Customer service, service engineer in packaging, automation, or machine builder is preferred.
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 * Education: High school diploma or equivalent required; additional technical or administrative training preferred.
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 * Proficiency in Microsoft Office (Outlook, Excel, Word, OneNote, PowerPoint).
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 * Basic understanding of PLC code (structure text) is strongly preferred. (Beckhoff)
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 * Basic knowledge of electricity and automation components (motor control / sensors / encoders /.)
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 * Basic understanding of automation and machine sequencing.
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 * Language: Bilingual proficiency in English and Spanish preferred but not required.
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 * Strong verbal and written communication skills.
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 * Ability to manage multiple priorities in a fast-paced environment.
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 * Strong problem-solving skills and attention to detail.
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