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# IT Client Support Specialist

- **Company:** MCNEESE STATE UNIVERSITY
- **Location:** Lake Charles, LA, United States
- **Salary:** $50,000.0
- **Contract:** Temporary to permanent
- **Skills:** Information Systems, Information Technology
- **Published:** October 2, 2026
- **Apply:** https://www.careerjet.com/job/use2c2e8827ffa331a0b2e91cd30c133eb/eaa

## About the Role

* Associate's degree from a regionally accredited institution or 5 years of related experience
 * Ability to work independently and manage multiple tasks with competing priorities and deadlines
 * Strong technological skills
 * Attentive to detail with strong organizational skills
 * Ability to handle confidential information in a professional manner
 * Service-oriented, motivated, able to work under pressure in a fast-paced environment
 * Ability to work and communicate effectively with a diverse population
 * Ability to learn new technology and software as they are introduced into the work environment
 * Ability to research and solve problems independently
 * Ability to perform physical tasks and lift up to 50 lbs.

Preferred:

 * Bachelor's degree in information systems or related field
 * Experience working in higher education
 * Experience with audio/visual instructional equipment (Extron, projectors, microphones, etc.)

## Description

The IT Client Support Specialist is crucial in maintaining the technological backbone of campus operations. This individual will be responsible for a wide range of activities from installation to troubleshooting, ensuring faculty, staff and students have the necessary tools for success.
Additionally, the IT Client Support Specialist will:

 * Maintain software and hardware systems associated with campus services
 * Perform IT best practices and procedures while satisfying end user requests
 * Diagnose and perform basic troubleshooting/repair of systems
 * Perform basic maintenance tasks
 * Schedule and perform regular check-ups to verify correct performance
 * Dialogue with vendors as necessary to ensure proper maintenance
 * Coordinate shipping and receiving of units needing repair
 * Coordinate warranty repairs