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# Major Program Lead

- **Company:** SET Environmental, Inc
- **Location:** Wheeling, IL, United States
- **Experience:** Expert
- **Salary:** $58,240.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook
- **Published:** October 1, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88481311/1

## About the Role

* 4 year degree, preferably in a science field
 * 4+ years working in a team environment and preferably in a customer service role
 * Competent computer skills (Microsoft Word, Excel, and Outlook)
 * Excellent verbal & written communication skills
 * Solid reasoning and problem-solving skills
 * Proven self-starter, highly motivated, sets aggressive goals
 * Ability to effectively multi-task while managing a heavy workload
 * Must be detail orientated

## Description

A Major Program Lead at SET Environmental is responsible to:

 * Proactively maintain communication with profile customers
 * Handle incoming requests, calls, and communication from profile customers
 * Coordinate daily field service and transportation jobs
 * Work closely with other SET departments
 * Provide waste profiling, manifesting and management
 * Provide disposal site pricing to sales department
 * Assist in qualifying incoming leads and direct to appropriate salesperson
 * Assist sales in minor quotes
 * Make sure profile customer needs/calls are attended to as quickly as possible
 * Work closely with the sales department, supplying them with creative transportation and disposal options
 * Recommend potential services to management by collecting customer information and analyzing customer needs
 * Work cooperatively with operational groups
 * Work closely/cooperatively with designated sales representative(s)
 * Perform any other miscellaneous duties as necessary