> Markdown version of [/jobs/ext/3533956-digital-press-service-engineer](https://www.wearedevelopers.com/jobs/ext/3533956-digital-press-service-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Press Service Engineer - **Company:** Advantage Technical - **Location:** Pleasant Prairie, WI, United States - **Experience:** Experienced - **Salary:** $52,000.0 - $58,240.0 - **Contract:** Permanent contract - **Skills:** Bioinformatics, Reliability Engineering, Diagnostic Tools, Color Theory - **Published:** October 1, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88496992/1 ## About the Role * Technical diploma or degree in Electronics, Mechanical Engineering, or a related field * 3+ years of field service experience, ideally with digital printing equipment (HP Indigo experience strongly preferred) * Solid understanding of digital press technology, color theory, and RIP/workflow systems * Strong troubleshooting ability across print quality, mechanical, and electrical domains * Working knowledge of AC/DC electrical circuits and proficiency with a multimeter * Proven experience in customer training or technical mentoring * Excellent communication and presentation skills with a customer-first mindset * Ability to travel frequently domestically, with occasional international travel * Self-directed with strong time management and problem-solving skills, * Indigo Certification(s) or direct experience with Indigo presses * Familiarity with DFE/RIP software such as Smart Stream, Esko, or EFI * Knowledge of Lean or Six Sigma methodologies * Multilingual skills are a plus, Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. ## Description We're looking for a skilled Digital Press Field Engineer to serve as the frontline technical expert for our customers. In this role, you'll diagnose and resolve complex press issues, ensure equipment reliability, and deliver the hands-on support that keeps our customers running at peak performance. This isn't just a break-fix role. You'll be a trusted partner throughout the customer journey - from initial installation through long-term success - leveraging cutting-edge AI and remote diagnostic tools to proactively identify issues and accelerate resolution. If you thrive at the intersection of deep technical expertise and genuine customer engagement, this role was built for you. What You'll Do Technical Field Service * Install, commission, and calibrate digital presses at customer sites * Diagnose and resolve hardware, software, and process-related issues with speed and precision * Perform routine maintenance, software upgrades, and preventive service * Deliver both on-site and remote technical support as needed * Maintain accurate service records, documentation, and reports Customer Success & Training * Lead structured Ramp-Up programs for new customers during the critical first 30-90 days of production * Train press operators and production staff on press operation and workflow, color management and media handling, maintenance best practices, and troubleshooting and quality control * Assess operator skill levels and tailor coaching approaches accordingly * Collaborate cross-functionally with Sales, Applications, and Customer Success teams to ensure seamless customer onboarding * Serve as a technical mentor who builds long-term confidence and capability within customer teams ## Related Videos - [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab) - [One Color to Rule Them All: Relative CSS Colors in Practice](https://www.wearedevelopers.com/videos/100016-one-color-to-rule-them-all-relative-css-colors-in-practice) - [Diagnostic Tooling: How to get insights from your .NET services hosted in Kubernetes containers?](https://www.wearedevelopers.com/videos/100188-diagnostic-tooling-how-to-get-insights-from-your-net-services-hosted-in-kubernetes-containers) - [Learn Enough Design to Be Dangerous](https://www.wearedevelopers.com/videos/577-learn-enough-design-to-be-dangerous) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Software stack under and over the hood of the fastest accelerating car in the world](https://www.wearedevelopers.com/videos/221-software-stack-under-and-over-the-hood-of-the-fastest-accelerating-car-in-the-world) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [15 Newsletters Developers Should be Reading](https://www.wearedevelopers.com/magazine/293-15-newsletters-developers-should-be-reading) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)