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# Digital Process Specialist (Service)

- **Company:** Tromp Medical Bv
- **Location:** Castricum, Netherlands
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Information Management, Microsoft Business Central
- **Published:** June 3, 2026
- **Apply:** https://www.trompmedical.com/nl-nl/werken-bij/digital-process-specialist-service/

## About the Role

* MBO+/HBO werk- en denkniveau (bijv. bedrijfskunde, IT, informatiemanagement)

 * 2-5 jaar ervaring in een proces- of operationele rol

 * Ervaring met ERP-systemen (Business Central is een pré)

 * Sterk inzicht in service-, logistieke en financiële processen

 * Ervaring met procesanalyse en optimalisatie

 * Affiniteit met digitalisering en automatisering

 * Goede beheersing van Nederlands en Engels

En je bent:

 * Analytisch en proactief

 * In staat om bruggen te slaan tussen business en IT

 * Praktisch ingesteld en gericht op resultaat

 * Communicatief sterk richting verschillende stakeholders

 * Je woont binnen 45 minuten reisafstand van Castricum.

## Description

Als Digital Process Specialist (Service) ben je onderdeel van het Digital-team en speel je een sleutelrol in het verbeteren en digitaliseren van onze serviceprocessen. Je werkt nauw samen met de Service Support afdeling om het serviceproces echt te doorgronden. Hierdoor weet je waar het beter kan en vertaal je dat naar concrete verbeteringen in processen en systemen. Je analyseert het serviceproces end-to-end en initieert verbeteringen die direct bijdragen aan efficiëntie, kwaliteit en klanttevredenheid.

Waar ga je je mee bezighouden?

 * Verbeteren en standaardiseren van serviceprocessen

 * Optimaliseren van Microsoft Dynamics 365 Business Central

 * Verhogen van datakwaliteit en stuurinformatie

 * Stimuleren van digitale adoptie binnen de organisatie

 * Signaleren van knelpunten en doorvertalen naar oplossingen


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