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# Support Engineer (Medior/Senior)

- **Company:** ICT TeamWork
- **Location:** Zoetermeer, Netherlands
- **Experience:** Experienced
- **Salary:** €2,892.0 - €4,465.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, Windows Servers, Microsoft InTune, Information Technology
- **Published:** June 3, 2026
- **Apply:** https://nl.indeed.com/viewjob?jk=e6164defe97929c9

## About the Role

* Ervaring binnen een IT-support- of beheeromgeving;
 * Kennis van Microsoft 365, Intune en Windows Server;
 * Basiskennis van netwerken;
 * Klantgerichte instelling;
 * Rijbewijs B.

Daarnaast ben je oplossingsgericht, communicatief sterk en houd je ook onder druk overzicht.

## Description

Als Support Engineer ondersteun je klanten bij uiteenlopende IT-vraagstukken. Je lost storingen op, beheert IT-omgevingen en denkt actief mee over verbeteringen.

* Oplossen van complexe IT-storingen en incidenten;
 * Beheren van Microsoft 365, Azure en lokale omgevingen;
 * Ondersteunen van servers, netwerken, werkplekken en security-oplossingen;
 * Bewaken van voortgang en prioriteiten binnen meldingen;
 * Signaleren van terugkerende problemen en verbeterkansen;
 * Ondersteunen bij changes, migraties en projecten;
 * Samenwerken met collega's aan structurele oplossingen.

* Coaching van collega's;
 * Verbeteren van processen en standaarden;
 * Meedenken over techniek en dienstverlening.


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