> Markdown version of [/jobs/ext/3538583-it-operations-sap-specialist](https://www.wearedevelopers.com/jobs/ext/3538583-it-operations-sap-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Operations & SAP Specialist

- **Company:** MCKINLEY GROUP INC
- **Location:** Wayzata, MN, United States
- **Experience:** Experienced
- **Salary:** $104,000.0 - $124,800.0
- **Contract:** Contract
- **Skills:** Business Software, Business Systems, Cyber Security, System Configuration, Identity and Access Management, Information Technology Operations, Productivity Software, Systems Integration, Software Licensing, Enterprise Software Applications, System Availability, Information Technology, Performance Monitor, Data Management, User Administration
- **Published:** October 1, 2026
- **Apply:** https://www.versique.com/opening/it-operations-sap-specialist-48489/

## About the Role

* Bachelor's degree in information technology, Computer Science, Business Administration, or a related field; equivalent combination of education and experience will be considered.
 * 5+ years of experience supporting IT operations, systems administration, business applications, or related technology functions.
 * 3+ years of experience supporting enterprise business applications, including system configuration, troubleshooting, user administration, security roles, access management, integrations, and master data maintenance.
 * Experience coordinating IT operations, service desk support, vendor relationships, systems administration, and technology support within a corporate environment.
 * Working knowledge of enterprise software platforms, productivity tools, user access management, software licensing, technology asset management, and foundational infrastructure concepts.
 * Experience participating in major enterprise system implementations, upgrades, migrations, or large-scale technology projects.
 * Demonstrated ability to manage third-party technology providers, monitor service performance, document issues, and drive resolution through to completion.
 * Strong understanding of information security principles, compliance requirements, data protection practices, risk management, and internal control processes.
 * Proven ability to collaborate with cross-functional stakeholders to identify technology needs, improve processes, and support operational objectives.
 * Strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment., * Customer-focused service mindset with strong communication and follow-up skills.
 * Ability to translate business needs into practical IT actions and vendor requirements.
 * Strong organizational skills with attention to detail, documentation, and prioritization.
 * Analytical approach to troubleshooting, performance monitoring, and process improvement.
 * High integrity and discretion when handling confidential information, system access, and business data.
 * Comfort working independently while collaborating across functions, vendors, and geographically distributed teams.

## Description

We are seeking an IT Operations & SAP Specialist that will serve as the primary point of contact for outsourced IT support oversight, vendor management, infrastructure monitoring, and day-to-day technology operations. The position partners closely with business stakeholders, external service providers, and regional technology teams to support enterprise applications, operational continuity, compliance requirements, and end-user productivity while helping maintain and enhance critical business systems., * Oversee third-party IT support providers to ensure timely and effective resolution of employee technology issues.

 * Monitor service levels, infrastructure performance, system availability, and operational metrics; coordinate issue resolution and escalation as needed.
 * Support the administration, configuration, maintenance, and optimization of enterprise business applications.
 * Serve as the internal point of contact for IT operations, including application support, user access management, software licensing, compliance activities, technology asset management, and end-user support.
 * Manage technology vendors, contracts, invoices, renewals, and service performance in alignment with organizational objectives and budget requirements.
 * Coordinate hardware, software, mobile device, and peripheral procurement, deployment, inventory management, maintenance, and replacement planning.
 * Support employee onboarding, offboarding, role changes, and access management processes in partnership with key business stakeholders.
 * Maintain documentation related to technology assets, processes, licenses, vendor relationships, support procedures, and compliance requirements.
 * Partner with business leaders to identify technology needs, enhance user experience, strengthen operational controls, and support scalable technology solutions.
 * Ensure technology practices align with company policies, cybersecurity standards, software licensing requirements, privacy expectations, and audit requirements.
 * Participate in technology projects, upgrades, implementations, testing efforts, and change management initiatives.


## Related Videos

- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data)
- [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats)
- [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments)
- [Strong decisions - decisive distinctions between digital and analog aspects](https://www.wearedevelopers.com/videos/1687-strong-decisions-decisive-distinctions-between-digital-and-analog-aspects)
- [The Data Mesh as the end of the Datalake as we know it](https://www.wearedevelopers.com/videos/156-the-data-mesh-as-the-end-of-the-datalake-as-we-know-it)

## Related Articles

- [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)