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# Oracle cloud production support engineer

- **Company:** ITBMS Inc.
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Identity and Access Management, Subnetting, JSON, Log Analysis, Oracle (Applications), Simple Object Access Protocol (SOAP), Systems Integration, Extensible Markup Language (XML), Amazon Virtual Private Cloud (VPC), Restful APIs, Oracle Analytics Cloud, Oracle Integration, Oracle Cloud Infrastructure, Splunk, Dynatrace
- **Published:** September 30, 2026
- **Apply:** https://www.dice.com/job-detail/31e366dd-652f-4a23-ae75-c70c5d18d2f9

## About the Role

Experience: 8+ years of hands-on experience in cloud operations, infrastructure engineering, or production support.
Oracle Expertise: Strong working knowledge of Oracle Cloud Infrastructure (OCI) architecture, networking (VPC/VCN, subnets, firewalls), and Identity & Access Management (IAM).
Experience troubleshooting and supporting Oracle Integration Cloud (OIC) integrations and payloads (REST, SOAP, JSON, XML).
Familiarity with Oracle Analytics Cloud (OAC) administration and reporting framework support.
Observability & Tools: Hands-on experience with monitoring and log analysis platforms such as Dynatrace and Splunk.
Methodologies: Strong understanding of ITIL processes (Incident, Problem, and Change Management).



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