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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior ServiceNow Solution Architect (Remote - USA) - **Company:** Cognizant Technology Solutions Corporation - **Location:** Albany, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $140,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Computer-Aided Design, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Cloud Computing, Configuration Management Databases, JSON, Systems Integration, Extensible Markup Language (XML), Enterprise Software Applications, ServiceNow IT Service Management, SOAPAPI, Togaf, Information Technology, Enterprise Integration, Restful APIs, Servicenow - **Published:** October 1, 2026 - **Apply:** https://dejobs.org/x/x/1A9DBAE9C6284199852D06954F66DBAA/job/ ## About the Role * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. * 20+ years of overall IT experience with a strong background in enterprise technology consulting and architecture. * 10+ years of hands-on ServiceNow architecture and implementation experience. * Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives. * Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices. * Strong executive communication, stakeholder management, consulting, and leadership skills. * Experience leading global, cross-functional teams across architecture, development, and delivery disciplines. These will help you stand out * ServiceNow Certified System Administrator (CSA). * ServiceNow Certified Application Developer (CAD). * Multiple ServiceNow Certified Implementation Specialist (CIS) certifications. * ITIL v4 Foundation or ITIL Managing Professional certification. * TOGAF, PMP, SAFe, or other enterprise architecture credentials. * Experience with AWS, Azure, enterprise integration frameworks, AI-enabled automation, and digital transformation programs. Technical expertise * ServiceNow ITSM, ITOM, ITAM, CSM, FSM, HRSD, and SPM * CMDB, CSDM, Discovery, Service Mapping, and Event Management * IntegrationHub, REST APIs, SOAP APIs, JSON, and XML * JavaScript, workflow automation, and AI-powered platform solutions * Cloud platforms, security frameworks, and enterprise integrations, Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are content with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you! ## Description As a Senior ServiceNow Solution Architect, you will make an impact by leading the design, governance, and delivery of enterprise-scale ServiceNow solutions that drive digital transformation across global organizations. You will be a valued member of our Enterprise Service Management team, collaborating with business leaders, enterprise architects, clients, and delivery teams to modernize platforms, improve operational efficiency, and deliver innovative solutions on the ServiceNow ecosystem. Based on the Cognizant global posting template, this section highlights the role's primary impact and top contributions. In this role, you will: * Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs. * Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices. * Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping. * Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems. * Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives. * Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle. * Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization. Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants anywhere in the United States. Regardless of your working arrangement, we are committed to supporting a healthy work-life balance through our wellbeing programs and collaborative work culture. 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