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# post-sale implementation specialist

- **Company:** Azalea Health Innovations, Inc.
- **Location:** United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Health Informatics, Health Information Technology, Laboratory Information Management Systems
- **Published:** September 30, 2026
- **Apply:** https://www.thejobnetwork.com/job/21df4af8-7925-4076-868d-6a4043571b5c/applications-specialist-clinical-focus

## About the Role

* 5-8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting
 * Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings
 * Proven ability to manage multiple client implementations simultaneously
 * Experience delivering end-user training to clinical staff and providers
 * Excellent communication, facilitation, and client-facing skills
 * Ability to travel up to 50% as required for onsite implementations and go-lives

Preferred Qualifications

 * Experience implementing EHR solutions in rural or critical access hospital environments
 * Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools)
 * Background working cross-functionally with Product, Support, and Customer Success teams

## Description

The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on clinical workflows. This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations., * Serve as a primary clinical applications expert for assigned EHR implementations following contract execution

 * Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness
 * Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements
 * Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely
 * Support go-live planning and execution, including readiness assessments and workflow validation

Project Execution & Collaboration

 * Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards
 * Maintain detailed project documentation including training plans, workflow decisions, risks, and issues
 * Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams
 * Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders
 * Participate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integration

Quality, Risk & Continuous Improvement

 * Apply healthcare IT implementation best practices throughout the project lifecycle
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 + Identify, document, and escalate risks or issues that could impact go-live success or client outcomes
 + Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices
 + Support internal knowledge sharing and, as needed, assist with peer training or onboarding activities
Success Measures

 + On-time and on-scope go-live execution
 + Adoption of recommended clinical workflows
 + Reduction in implementation-related escalations
 + Accurate and complete implementation documentation
 + Positive internal project delivery metrics and stakeholder feedback