> Markdown version of [/jobs/ext/3544901-successfactors-sr-engagement-solutions-analyst](https://www.wearedevelopers.com/jobs/ext/3544901-successfactors-sr-engagement-solutions-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SuccessFactors - Sr. Engagement Solutions Analyst - **Company:** Primetals Technologies. - **Location:** Houston, TX, United States - **Experience:** Expert - **Salary:** $67,359.0 - $80,831.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Word, Microsoft Excel, System Configuration, Human Resources Information System (HRIS), Microsoft PowerPoint, SuccessFactors, Systems Integration, Test Case, HR Software, Information Technology, Workday HRIS - **Published:** September 30, 2026 - **Apply:** https://www.careerjet.com/job/us9ecf1b34d13fdecc24de184ecc067508/eaa ## About the Role The ideal candidate will have at least (8) years of HRIS experience that includes supporting SuccessFactors or similar HRIS, timekeeping, and/or payroll system implementation and/or integration projects. At a minimum of 3 years in a client facing and/or account management role., * Education Requirement: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field; or equivalent combination of education and experience. * Experience: At least eight (8) years of HRIS experience that includes supporting SuccessFactors or similar HRIS, timekeeping, and/or payroll system implementation and/or integration projects. At a minimum of 3 years in a client facing and/or account management role. * Understanding of human capital analytics and HR reporting/strategies. * Proficient in MS Office products such as Excel, PowerPoint and Word. * Excellent communication and presentation skills. * Superior critical thinking and creative problem-solving skills. * Project Management/Change Management experience., * Technical Proficiency: Solid understanding of HRIS systems with experience in SuccessFactors Employee Central or similar HRIS a plus. * PMP certification a plus. * Master's degree or MBA preferred * Experience in rapidly scaling organizations. * Familiarity with Japanese business culture is a plus. * Experience working in a global, matrixed organization is preferred. * Previous experience in a consultant role managing projects for multiple customers preferred. ## Description The Sr. Customer Success Analyst plays a pivotal, customer-facing role within the dynamic Customer Success Team, acting as a strategic liaison between MHI clients globally and internal HR Operations and technical teams. This consultant-level position is responsible for translating business needs into system solutions, ensuring clients derive maximum value from HR technologies, particularly the SAP SuccessFactors Talent Suite. The Sr. Engagement Solutions Analyst will leverage a strong blend of technical knowledge, business acumen, and client engagement skills to understand HR processes and challenges, and then collaborate with internal technical teams to design, implement, and optimize scalable system solutions that meet those needs., * Build and maintain strong stakeholder relationships by translating business needs into effective HR system solutions that enhance user experience and drive operational efficiency Facilitate clear, ongoing communication with stakeholders to share system updates, gather feedback, and ensure alignment on HR process changes and key initiatives. Ensure that customer support issues are resolved promptly and satisfactorily. This could include coordinating with various teams, such as technical support, product development, and operations, to resolve customer issues quickly. * Lead project planning, scope definition, and execution support for HR system integrations and change initiatives, ensuring alignment with business goals and timelines. * Identify, assess, and mitigate project risks to ensure milestones are met and overall project success. * Coordinate cross-functional project activities, manage timelines and deliverables, and ensure vendor and stakeholder alignment throughout the initiative or project lifecycle. Ensure the project meets the required quality standards, and that all deliverables are of high quality. * Monitor project timelines, ensuring that the project stays on schedule, and adjust as needed. * Create and maintain project documentation, including project plans, schedules, and reports. * Analyze HR processes and make recommendations for improvements leveraging HR technology. * Oversee the documentation of requirements, development, implementation, and testing of new or redesigned systems, reports, and procedures for HR to ensure alignment with business processes. * Establishes a strong partnership with cross-functional team members to consolidate data models and drive process decisions. * Design and execute comprehensive audits of HRIS data to identify inconsistencies, inaccuracies, and compliance risks across employee records, organizational structures, and system configurations. Defines and investigates HRIS issues by analyzing relevant data, establishing facts, and drawing valid conclusions to support sound recommendations and solutions. * Analyze software releases to assess the impact of new features and communicate them accordingly. * Communicate regularly with customers through various channels, such as email, phone calls, and meetings, to ensure they are informed of system and process changes and answer any questions. * Support system upgrades and enhancements, create test case scenarios, perform tests, and document results. * Assess training needs and develop and deliver training to advanced users. * Investigates and helps resolve complex production support issues. * This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned., Technical Solutions Analyst - HRIS Integrations Location: Houston, TX Pay: Competitive Our client is seeking a Technical Solutions Analyst to support HRIS integrations, system… + 6 days ago + ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) - [Is HR dead? The Bold Future of HR Tech](https://www.wearedevelopers.com/videos/1290-is-hr-dead-the-bold-future-of-hr-tech) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [The HR Revolution: Breaking Free from Policies to People Experience](https://www.wearedevelopers.com/videos/1776-the-hr-revolution-breaking-free-from-policies-to-people-experience) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)