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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Technician, AWS InfraOps ADC - **Company:** Amazon.com, Inc. - **Location:** Phoenix, AZ, United States - **Experience:** Experienced - **Salary:** $81,120.0 - $141,440.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Systems Engineering, Data Centers, Linux, Networking Hardware, OSI Models, Networking Cables, Software Troubleshooting, Computer Equipment, Information Technology, Hardware Infrastructure - **Published:** October 1, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9208050/data-center-technician-aws-infraops-adc ## About the Role High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Current, active TS/SCI US Government Security Clearance - 2+ years of server hardware troubleshooting and repair experience, or experience with network equipment installation and configuration - 2+ years of network cabling, optic types, and test equipment experience, or experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies, Experience in networking, storage systems, operating systems and hands-on systems engineering - Bachelor's degree, or CCNA or equivalent level networking certification - Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) - Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles - 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience working with Linux operating systems ## Description As a Data Center Technician, you are a primary resolver for your support team, and are skilled at troubleshooting hardware based problems. You are able to troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. With increased knowledge and experience you become an escalation point for junior technicians and become responsible for creating and maintaining documentation on technologies you support. Issues are escalated to the appropriate resolver groups when necessary. You understand common IT principles like computer architecture and the OSI model and are able to apply them to finding solutions to problems. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support. Days shift, night shift, and weekend work is required. This position requires that the candidate selected be a US Citizen and currently possess and maintain an active TS/SCI Security Clearance. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: * Lifting and moving material up to 40 pounds each * Working in cramped and/or elevated locations * Bending, lifting, stretching, and reaching * Standing and walking for up to 8+ hours a day * Ascending and descending ladders, stairs, and gangways safely and without limitation * Work in a noisy environment * Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: * Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution * Show a strong aptitude for troubleshooting and problem solving * Solve problems at their root and step back to understand the broader context * Maintain service level agreements through the implementation of proactive issue detection and reporting * Are biased to act in the absence of direction or support * Improve effectiveness through process innovation * This position may shift work that will include days/nights/weekends/holidays. ## Related Videos - [What Makes Open Source Work: Licensing and Beyond](https://www.wearedevelopers.com/videos/1416-what-makes-open-source-work-licensing-and-beyond) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) - [Going Quantum: The future of the internet ...](https://www.wearedevelopers.com/videos/672-going-quantum-the-future-of-the-internet) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Dev Digest 162: AI careers, MCP, AWS best practices & floppy sweaters](https://www.wearedevelopers.com/magazine/571-dev-digest-162-ai-careers-mcp-aws-best-practices-floppy-sweaters) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)