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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hardware Support Technician - **Company:** CareerCircle - **Location:** Berkeley Heights, NJ, United States - **Salary:** $54,080.0 - $69,888.0 - **Contract:** Temporary contract - **Skills:** Microsoft Excel, Microsoft Windows, Microsoft Outlook, Data Integrity, Desktop Computing, Electronic Data Interchange (EDI), Human Resources Information System (HRIS), Issue Tracking Systems, Microsoft Office, Systems Integration - **Published:** October 2, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/nj/berkeley-heights/41e18433-69e2-4800-a1f9-535b1b0446a8 ## About the Role * 1+ year of corporate work experience within a related field (Payroll, Human Resources, Benefits Administration, or Customer Service is preferred) * Strong customer service, organizational, and problem-solving skills. * Proficiency with Microsoft Office applications, particularly Excel and Outlook. * Ability to manage confidential information and maintain a high level of accuracy and attention to detail., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Coordinating Communication Microsoft 365 Detail Oriented Microsoft Excel Customer Service Microsoft Office Personal Computers Business Valuation Financial Services Docking (Computers) Full Stack Development Business Transformation Ability To Meet Deadlines Verbal Communication Skills Troubleshooting (Problem Solving) ## Description Auditing Accounting Procurement Coordinating Supply Chain Issue Tracking Data Integrity Microsoft Excel Problem Solving Customer Service Microsoft Office Benefits Administration Employee Communications Human Resources Information System (HRIS), This role is responsible for providing front-line support for payroll partnership and employee benefits administration. It serves as a primary point of contact for employee inquiries, maintains data integrity within the payroll and benefits administration system, and supports vendor and system integrations., * Monitor daily and weekly inbound and outbound file integrations between payroll, benefits systems, and third-party vendors. * Partner with Payroll, HRIS, and vendors to address file errors and ensure accurate data exchange. * Monitor and respond to employee inquiries received through a shared email inbox, ticketing system, and voicemail. * Provide timely and accurate guidance on payroll and benefit programs, including medical, dental, vision, retirement, life insurance, and disability. * Research and resolve employee issues while documenting actions and outcomes within the ticketing system. * Conduct routine audits and validations to ensure payroll and benefit records are accurate and complete. * Investigate and resolve eligibility, enrollment, and data discrepancies resulting from system integrations. * Support leave intake, documentation tracking, employee communications, and coordination with leave vendors. ## Related Videos - [Coffee with Developers - Scott Chacon on growing GitButler and the future of version control](https://www.wearedevelopers.com/videos/914-coffee-with-developers-scott-chacon-on-growing-gitbutler-and-the-future-of-version-control) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Personal Branding & Job Search - The Most Practical Approach You'll Ever Find](https://www.wearedevelopers.com/videos/576-personal-branding-job-search-the-most-practical-approach-you-ll-ever-find) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)