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# Desktop Support Engineer @ Location: Mid Missouri - Onsite

- **Company:** MY3TECH INC
- **Location:** Mid-Missouri, MO, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $120,000.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Active Directory, JIRA, RSA (Cryptosystem), Microsoft SharePoint, Software Troubleshooting
- **Published:** September 30, 2026
- **Apply:** https://www.careerjet.com/jobad/usb447cf427b612d38453a3ed1d5973978

## About the Role

* High School Diploma or equivalent
 * Healthcare terminology or IT background experience preferred
 * Ability to work in a fast-paced environment with attention to detail
 * Ability to work independently, accurately, and efficiently
 * Ability to follow written and verbal instructions
 * Good knowledge of MS Word and Excel
 * Strong Customer Service Background
 * Healthcare, Medicare, or Medicare Advantage preferred
 * Expert listening skills and ability to identify customer needs with appropriate issue resolution
 * Strong verbal and written communication skills
 * Strong time-management skills
 * Problem-solving orientation to identify root cause, develop solutions, and implement in close collaboration with those doing the work
 * Ability to remain calm and productive under pressure

## Description

* Troubleshoot software and hardware failures
 * Provide tier 2 level of support for end users.
 * Work with Active Directory, RSA, JIRA, Exchange and SharePoint for user account creations, terminations and changes.
 * Image and deploy laptops to end users
 * Remote support