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# Senior Product Support Engineer in United

- **Company:** Energy Jobline
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Computer Engineering, Linux, Embedded Software, OpenStack, Real-Time Operating Systems, Software Engineering, VxWorks, Kubernetes, Information Technology
- **Published:** October 2, 2026
- **Apply:** https://www.energyjobline.com/job/senior-product-support-engineer-united-31827707

## About the Role

* Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
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 * 3-8 years of experience supporting or developing embedded systems, RTOS, Linux, cloud platforms, or related technologies.
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 * 3-5 years of customer-facing technical support experience.
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 * Experience troubleshooting complex software and system-level issues.
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 * Experience supporting enterprise customers and collaborating with technical stakeholders.
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 * Experience working with software engineering and product organizations.
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 * Strong communication, problem-solving, and technical documentation skills.
\n, * Experience supporting Wind River products and technologies.
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 * Familiarity with VxWorks RTOS and Wind River Linux.
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 * Experience with WRCP, HVP, Simics, or Wind River Linux.
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 * Experience with OpenStack and Kubernetes deployments.
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 * Background supporting aerospace, defense, telecommunications, industrial, or embedded software customers.
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 * Experience as a Premium Support Engineer or designated technical account resource.
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 * Active security clearance is a plus, but not required.
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