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# Desktop Support Tech I

- **Company:** MOXIEIT INC.
- **Location:** Kansas City, KS, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** System Configuration, Information Technology Operations, Software Engineering, Software Troubleshooting, Computer Equipment, Information Technology
- **Published:** October 2, 2026
- **Apply:** https://www.careerjet.com/jobad/us7884ea33b902f2ea44fd6a66c5e78f49

## About the Role

* 1 3 years of IT experience.
 * Desktop support experience preferred.
 * Knowledge of computer hardware and software troubleshooting.
 * Experience installing, configuring, maintaining, and upgrading computer equipment.
 * Experience using service tickets and working with SLAs.
 * Good communication and customer service skills.
 * Ability to provide basic technical training to end users.
 * High school diploma required.
 * Microsoft Windows certification or willingness to obtain it within the first 6 months.

Education

 * Associate Degree in Computer Systems or a related field - preferred for new graduates.
 * New graduates are accepted.
 * Candidates without a degree should have at least 1 year of relevant experience.

## Description

We are looking for a Desktop Support Technician with 1 3 years of IT experience. New graduates with an Associate Degree in Computer Systems or a related field are also welcome. Candidates should have basic desktop support knowledge and be comfortable troubleshooting hardware and software issues. Key Responsibilities

 * Provide desktop and technical support to end users.
 * Troubleshoot computer hardware and software issues.
 * Install, configure, maintain, and upgrade computer equipment.
 * Document service tickets accurately and work within established SLAs.
 * Provide basic technical training and guidance to end users.
 * Assist with Microsoft Windows-related issues.
 * Support day-to-day IT operations and resolve user technical problems.