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# BMC Helix Developer

- **Company:** Pyramid Consulting Inc.
- **Location:** Atlanta, GA, United States
- **Experience:** Expert
- **Salary:** $151,840.0 - $156,000.0
- **Contract:** Temporary contract
- **Skills:** Configuration Management Databases, Electronic Data Interchange (EDI), Simple Object Access Protocol (SOAP), Systems Integration, Web Services, Software Troubleshooting, BMC Helix ITSM, Material UI, Performance Monitor, Enterprise Integration, Restful APIs
- **Published:** October 2, 2026
- **Apply:** https://www.dice.com/job-detail/a294d993-96bf-48c5-b985-e59a1e3e9535

## About the Role

* 10+ years of Helix development experience.
 * Strong expertise in BMC Helix ITSM / Innovation Suite / Remedy.
 * Experience with BMC Helix migrations.
 * Proficient in workflow development (Active Links, Filters, Escalations).
 * Skilled in APIs & integrations (REST/SOAP).
 * Understanding of ITIL service management processes.
 * Strong troubleshooting, stakeholder management, and leadership skills.

## Description

* Design, build, and enhance applications on the BMC Helix platform.
 * Develop and customize ITSM modules (Incident, Change, Problem, Service Request), forms, workflows, business rules, and UI components.
 * Build workflows using Developer Studio / Innovation Studio / Digital Workplace, configuring approvals, notifications, escalations, and automation logic.
 * Develop integrations with external systems using REST APIs / SOAP / Web services, building connectors and data exchange processes.
 * Design and maintain CMDB data models and asset lifecycles, ensuring alignment with ITIL best practices.
 * Develop dashboards and reports (Helix Dashboards, KPI tracking) and perform performance analysis and monitoring.
 * Enable application migration from the old platform to Innovation Studio, ensuring existing application functionality remains intact.


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