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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ServiceNow - SPM Developer - **Company:** Resource Logistics, Inc. - **Location:** Frisco, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Configuration Management, Code Review, Custom Software, Data Migration, Software Design Documents, Scrum Methodology, Simple Object Access Protocol (SOAP), Web Analytics, Client Side Scripting, Agentic-AI, Servicenow - **Published:** October 2, 2026 - **Apply:** https://www.dice.com/job-detail/0d6d121a-6e1a-48e6-9d0f-a8b21370171a ## About the Role L3 - 7 to 12 Years of relevant experience, * Administration of a ServiceNow instance including the delegation of groups, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions revisions * ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. * Design and delivery of technical solutions based on the ServiceNow platform * Creating detailed documentation such as Technical Design Documentation * Provide escalated support on technical issues to team members who are working on service now implementations * Candidates with experience in developing scoped custom applications will be preferred * Experience implementing systems using the Agile/Scrum methodology * ServiceNow Implementation certification is a plus (as many as possible from the below list) * Certified System Administrator (Mandatory) * Certified Application Developer * CIS - Strategic Portfolio Management * Micro certification - Platform Analytics ITIL certification is a plus ## Description We are seeking a highly skilled ServiceNow Strategic Portfolio Management (SPM) Technical Consultant or Developer. You will work closely with Functional Consultant, Architects, and Customer stakeholders to implement robust ServiceNow solutions related to non-ITSM modules that streamline operations and enhance customer satisfaction., * Design, develop and customize ServiceNow Strategic Portfolio Management (SPM). * Configure SPM applications like Innovation & Demand Management, Project Portfolio Management, Resource management & timecard, Financial management, Strategic Planning workspace, Resource management workspace, Project portfolio workspaces. * Developing, designing and rolling out new application modules, workflows and catalog requests · Adapt existing or new methodologies and procedures to create possible solutions to complex problems. * Develop integrations with third-party systems using REST, SOAP, and MID Server. * Data migration experience in migrating active/inactive records. * Participate in code reviews and ensure adherence to standards. * Automate workflows using Flow Designer and/or Business Rules, Script Includes, Client Scripts, etc. * Build, customize, and manage specialized AI agents that can autonomously perform tasks like case triage, information gathering, and automated customer communication. * Troubleshoot and resolve technical issues and provide ongoing support. * Ensure compliance with ServiceNow best practices and platform governance. · Use considerable judgment to determine solution and seek guidance on complex problems · Determine methods and procedures on new assignments and collaborate with other team members ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Are Code Reviews Worth It? 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Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)