> Markdown version of [/jobs/ext/3558852-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/3558852-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** The Best
- **Location:** Monroe, IN, United States
- **Salary:** $56,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, BASIC (Programming Language), Document Management Systems, Networking Basics, Network Connections, TCP/IP, Wi-Fi Technology, Peripherals, Laptops, User Accounts
- **Published:** October 2, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2997296931-2

## About the Role

* Technical support
 * Hardware troubleshooting
 * Software installation and configuration
 * POS system support
 * Windows operating systems
 * Basic networking (TCP/IP, Wi-Fi)
 * User account and permission management
 * Printer and peripheral support
 * Ticketing/documentation systems
 * Customer service

## Description

BEST ONE TIRE&SERVICE is seeking an IT Support Specialist to provide hands-on technical support for retail, shop, and office staff. In this role, you will troubleshoot hardware, software, POS systems, printers, and mobile devices; manage user accounts; and assist with network connectivity and basic security tasks. You will document issues, escalate complex problems, and support system rollouts and upgrades. Working in a customer-focused, team-oriented environment, you'll receive ongoing training and opportunities to grow your skills across multiple locations in a fast-paced retail and service setting., * Provide technical support for desktops, laptops, POS systems, and mobile devices across retail and service locations

 * Install, configure, and maintain hardware, software, and peripherals
 * Troubleshoot network connectivity, printers, and basic server access issues
 * Manage user accounts, passwords, and access permissions following security guidelines
 * Document support requests, resolutions, and recurring issues in ticketing or tracking systems
 * Escalate complex technical problems to senior IT staff or vendors as needed
 * Assist with deployment of system updates, new applications, and equipment rollouts
 * Educate end users on basic technology use, best practices, and security awareness