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# Operations Readiness Coordinator (Projects into Live Service) for NATO with security clearance

- **Company:** WLG
- **Location:** Bergen, Belgium
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, PRINCE2, SAP Plant Maintenance
- **Published:** October 3, 2026
- **Apply:** https://www.adzuna.be/details/5909040917

## About the Role

* Hands-on experience implementing ITIL service operations processes, ideally in an operations centre
 * Time in a large organisation with matrix structures
 * Comfort analysing business processes, writing business documentation and judging whether a process change is workable
 * Solid grounding in telecommunications, network and IT solutions
 * Vocational training plus two years of relevant experience, or secondary education plus four
 * Nice to have: PRINCE2 or Agile PM, ITIL Foundation, ITIL CSI or Six Sigma Green Belt, business analysis credentials, and experience in mixed military and civilian teams

## Description

* Joining projects early, when operational requirements and support models are still being agreed, and making sure the operations view is heard
 * Writing and maintaining the acceptance criteria a project must meet before it moves into service
 * Reviewing project deliverables and documentation against those criteria, with clear comments and recommendations
 * Tracking transition actions, dependencies and open items, and following them up until they close
 * Keeping the stakeholders on both sides informed and engaged, and stepping in for senior colleagues when needed