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# IT Helpdeskmedewerker

- **Company:** Jelling
- **Location:** Bergen op Zoom, Netherlands
- **Salary:** €3,300.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, VoIP, Information Technology
- **Published:** October 3, 2026
- **Apply:** https://www.adzuna.nl/details/5611536279

## About the Role

* MBO ICT niveau 3 of 4 diploma;
 * Minimaal 1 jaar ervaring bij een IT-dienstverlener;
 * Rijbewijs B is vereist;
 * Klantvriendelijke instelling en oplossingsgericht;
 * Bereid tot het behalen van Microsoft-certificaten.

## Description

Als helpdeskmedewerker IT in Bergen op Zoom ben jij de redder in nood voor gebruikers met technische problemen. Je biedt directe ondersteuning bij storingen en IT-vraagstukken. Van cloud tot netwerkbeheer, jij zorgt ervoor dat alles blijft draaien. Je staat klanten vriendelijk te woord, analyseert storingen en schakelt snel waar nodig.

* Technische ondersteuning bieden aan gebruikers bij VoIP, Microsoft 365, back-ups, netwerken en beveiliging;
 * Registreren en opvolgen van tickets in het systeem;
 * Oplossen of doorzetten van storingen en incidenten;
 * Adviseren over IT-vraagstukken en verbeteren van de gebruikerservaring;
 * Actief samenwerken met collega's van de servicedesk.


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