> Markdown version of [/jobs/ext/3562092-it-desktop-support-engineer-2nd-line-support](https://www.wearedevelopers.com/jobs/ext/3562092-it-desktop-support-engineer-2nd-line-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Desktop Support Engineer - 2nd Line Support - **Company:** W Talent - **Location:** Peterborough, UK - **Contract:** Permanent contract - **Skills:** Active Directory, Microsoft Azure, Backup Devices, VoIP, Data Structures, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Microsoft Office, Microsoft SQL Server, Routing, Windows PowerShell, Server Supported Gaming, Microsoft SharePoint, Virtual Local Area Networks, Virtualization Technology, Computer Network Technologies, Firewalls (Computer Science), Vmware - **Published:** October 3, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2999045840-2 ## About the Role * Strong knowledge of Windows server (2016, 2019, and 2022) * Microsoft Active Directory and Exchange experience * Knowledge of networking technologies including VLANs, routing protocols, VPNs, firewalls, DHCP, DNS, and switch configuration * Experience and understanding of backup solutions and day-to-day management * Office 365 and Azure experience including exchange online setup, SharePoint data structure * Logical and methodical troubleshooting skills * Administration of VMware and Hyper-V platforms * Experience in provisioning VOIP devices * PowerShell knowledge especially around Office 365 and Azure * Strong ability to communicate well with others * Good timekeeping and self-management skills * Ability to work on your own initiative and to tight deadlines * Able to create detailed documentation * Clean UK Driving licence Basic understanding of Microsoft SQL Website coding and troubleshooting ## Description The role is very diverse, so the applicant must be confident in desktop, network and server support, virtualization technologies as well as Office 365. This role is based on-site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping.