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# Infrastructure Engineer - Messaging

- **Company:** Department for Work and Pensions (DWP)
- **Location:** Manchester, UK
- **Experience:** Expert
- **Salary:** £57,946.0 - £73,205.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Exchange Web Services (EWS), Microsoft Exchange Server, Windows PowerShell, Tools for Reporting, Restful APIs
- **Published:** October 3, 2026
- **Apply:** https://www.jobs.service.gov.uk/jobs/6abf7bab253d506cf3fe61d3/apply

## About the Role

Are you passionate about delivering secure, resilient communication platforms at enterprise scale?

Do you thrive on solving complex technical challenges while influencing strategic direction and driving innovation?, We're looking for an experienced infrastructure professional with deep knowledge of enterprise messaging technologies, particularly Microsoft Exchange and Microsoft 365. You'll combine strong technical expertise with strategic thinking, stakeholder engagement, and a commitment to delivering secure and effective collaboration services at scale.

## Description

* Lead the design, implementation, and support of Microsoft Exchange Online, On Premises, and Hybrid environments, ensuring secure, resilient, and scalable messaging services.
 * Design and deliver integrations between Exchange and enterprise systems using Microsoft Graph API, Exchange Web Services (EWS), REST APIs, and PowerShell automation.
 * Develop and maintain automation, tooling, and reporting solutions to improve operational efficiency, service performance, and user experience.
 * Act as the technical authority for Microsoft 365 messaging and compliance capabilities, including eDiscovery, retention policies, litigation hold, and information governance.
 * Ensure messaging platforms remain secure, highly available, and compliant with organisational, regulatory, and legal requirements through effective security controls and resilience planning.
 * Collaborate with technical, business, security, and legal stakeholders to shape messaging strategy and deliver solutions that meet organisational needs.
 * Provide technical leadership, mentoring, and guidance to engineers, championing best practice, continuous improvement, and knowledge sharing across teams.
 * Maintain architecture, operational, and service documentation, while proactively identifying opportunities to adopt emerging technologies and improve platform capabilities.