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# IT Technician

- **Company:** Oliver Rae Ltd
- **Location:** Kinver, UK
- **Salary:** £32,000.0
- **Contract:** Temporary contract
- **Skills:** Data Integrity, Network Connections, Power BI, Synchro (Software), Information Technology
- **Published:** October 3, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2992321731-2

## About the Role

* Good IT literacy and a genuine interest in computer systems, networks and industrial technology.
 * Willingness to learn new software and systems, including ERP and vision inspection, and how the site's shop-floor systems connect together.
 * Good communication skills, with the confidence to work with people across the shop floor and office.
 * A logical, methodical approach to problem-solving and fault-finding.
 * Ability to plan and prioritise workload across multiple projects.
 * A relevant qualification in IT, Computer Science, Electronics or Engineering is desirable but not essential - recent college leavers are encouraged to apply.
 * An interest in automation and robotics is an advantage, though full training will be given.

## Description

* Act as the first point of contact and internal champion for the Synchro ERP system, supporting users, maintaining data integrity, and liaising with the ERP provider on updates and issues.
 * Support the set-up, configuration and ongoing maintenance of new software, hardware and shop floor devices across the business.
 * Support and maintain the Keyence vision inspection system, including basic configuration, calibration liaison and troubleshooting, and support its roll-out across all sectors of the business.
 * Provide first-line support for shop-floor PCs, scanners and network connectivity, escalating anything touching the PLCs or other control systems to the relevant machine supplier or specialist controls contractor.
 * Develop and maintain connectivity between machines, systems and the Company network.
 * Support the Company's move towards greater plant connectivity, helping bring data from the site's PLCs and shop-floor equipment into IT systems such as Synchro ERP and Power BI, and identifying areas for improvement.
 * Support the business's move towards automation, including the programming of robots, and assist the maintenance team with the implementation of automated systems.
 * Install and maintain shop floor visual display screens, ensuring quality documentation and production information is accessible and current.
 * Support the roll-out of Power BI across the business, building initial dashboards and reports and working with departments to identify reporting needs.
 * Act as the link between internal IT needs and the Company's external IT support provider, providing first-line troubleshooting and briefing and managing the external provider where an issue needs to be escalated to them.
 * Lead and complete allocated IT and technical projects, keeping stakeholders updated on progress.
 * Maintain accurate records and documentation of systems, configurations and network set-up., * A great team to work with
 * Permanently employed by the business
 * Monthly pay
 * Onsite parking
 * Excellent public transport links

If you're ready to take the next step in your IT career and join a company that values its people, we'd love to hear from you!