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# Business Intelligence and Insights Analyst

- **Company:** Coventry City Council
- **Location:** Coventry, UK
- **Salary:** £34,811.0 - £41,177.0
- **Contract:** Permanent contract
- **Skills:** Geographic Information Systems, Performance Monitor
- **Published:** October 3, 2026
- **Apply:** https://jobs.coventry.gov.uk/members/?j=13425&lang=en&

## About the Role

* Knowledge of research, data analysis, and ICT skills, including the ability to extract, interpret, and present complex data clearly
 * Ability to use BI tools such as Power BI and SQL
 * Problem-solving and critical thinking skills
 * Strong interpersonal and influencing skills
 * Experience working collaboratively with internal and external stakeholders to achieve shared goals
 * Experience in a similar analytical or performance reporting role (local authority experience is preferable)
 * A relevant degree or equivalent vocational experience in a data, research, or analytical field

## Description

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

 * Open and fair: We are fair, open, and transparent.
 * Nurture and develop: We help and encourage everyone to be their best and do their best.
 * Engage and empower: We talk and listen to others, working together as one.
 * Create and innovate: We embrace new ways of working to continuously improve.
 * Own and be accountable: We work together to deliver the best services for our residents.
 * Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Performance & Insight Team's role is to question, influence and provide understanding to make life better in Coventry.

The Performance & Insight Team collects, analyses, interprets and publishes a wide range of insights about the city, and engages with residents, communities and partners to champion a culture of evidence-based decision-making across Coventry.

Activities undertaken by the Insight team include:

 * Business intelligence
 * Customer and location intelligence
 * Engagement and consultation support
 * Evaluative research
 * Performance management
 * Partnership working
 * Providing advice and guidance on equalities and diversity issues and ensuring the Council discharges its Public Sector Equality Duty

Areas of work supported by the Insight team include:

 * Children's services
 * Compliments, comments and complaints
 * Customer services
 * Geographical information systems
 * Growth and prosperity
 * Housing and homelessness
 * Local land and property gazetteer
 * Population health management
 * Social care