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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Engineer and Cloud Administrator - **Company:** Boston Ltd - **Location:** St Albans, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** X86 Architecture, Microsoft Windows, Active Directory, JIRA, Microsoft Azure, Cloud Computing, Computer Maintenance, Dynamic Host Configuration Protocol, DevOps, Domain Name System (DNS), Microsoft Exchange Server, Hyper-V, Information Technology Operations, Sage ERP, Microsoft Software, Microsoft SQL Server, Windows Servers, Remote Desktop Services, Azure Active Directory, SAP Business One, Microsoft SharePoint, Transmission Control Protocol (TCP), Cloud Platform System, Microsoft Onedrive, Computer Equipment, Information Technology, Laptops, Hubspot, Network Server - **Published:** June 24, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=37be780667aedb91 ## About the Role Do you have experience in Windows?, · Experience of providing first to third level support · Experience of working in a structured environment · Excellent written and verbal communication skills · Good knowledge of computer hardware and software · Strong organisational and time management skills · Strategic and proactive Required technology skills & experience (D) = Desirable (M) = Mandatory Servers · Microsoft Windows Server Active Directory-based environments (M) · Microsoft Windows Server (2008 R2 - Onwards) (M) · Microsoft Hyper-V (M) · Microsoft Remote Desktop Services (M) · Microsoft SQL Server (D) · DataCore SANsymphony-V (D) · SAP Business One (D) Platforms · Microsoft 365 (M) · Microsoft Exchange Online (M) · Microsoft SharePoint Online (M) · Microsoft Teams (M) · Microsoft OneDrive for Business (M) · Microsoft Azure (M) · Mimecast (D) · Atlassian Jira (D) · Sage X3 (D) · HubSpot (D) Clients · Microsoft Windows 11 (M) · Microsoft 365 (M) · Microsoft Teams (M) Hardware · Intel x86-based servers (D) · Intel x86-based workstations & laptops (M) · Ubiquiti networking, security and CCTV (D) Technologies · Microsoft Active Directory and Microsoft Entra ID (M) · DNS (M) · DHCP (M) · TCP/IP networking (M) · Microsoft Hyper-V (M) · Mimecast (D) · DataCore SAN (D) · Ubiquiti hardware & management (D) · Microsoft Azure DevOps (Boards/Repos/Pipelines) (D) ## Description We are seeking an enthusiastic and driven candidate to oversee all day-to-day IT activities, provide company-wide support to our employee base, and to assist the Head of IT Services with the growth and development of all IT systems. You will work as part of our IT Services team to provide support for our entire IT infrastructure, and our globally dispersed user base. You will be key to assuring the department operates at top efficiency by helping to adopt industry best practices, maintain compliance, and maintain our written policies and procedures. The role requires an all-round general-purpose candidate who has wide interests in IT, system administration, and support. The right candidate should be interested in the full IT lifecycle and keen to demonstrate their skills from initial planning, research, and development, through to implementation and ongoing support. Technology exposure will include both on-premises and cloud-based infrastructure consisting of a deep Microsoft stack including Microsoft Azure and 365. Experience of the latest Microsoft client and server products is essential as you will be supporting both client and server environments. Role and Responsibilities · Provide hardware and software support to our growing user base · Hardware maintenance and support of core IT on premise and cloud infrastructure · Plan, coordinate and manage our hardware and software upgrade lifecycle · Oversee IT support service levels ensuring SLAs are maintained · Liaise with users, senior staff and management to ensure smooth IT operations · Carry out educational sessions to educate our user base on new software, tools and technology. ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Hacking MSSQL on Cloud. 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