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# Help Desk/ Service Desk Specialist

- **Company:** Insight Global
- **Location:** Urbandale, IA, United States
- **Experience:** Expert
- **Salary:** $41,600.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Windows, JIRA, Issue Tracking Systems, Azure Active Directory, Servicenow
- **Published:** October 3, 2026
- **Apply:** https://dejobs.org/x/x/242BA3001B8E4D84AF8FB256C0A25639/job/

## About the Role

5-10yrs of helpdesk/service desk M365 - word, Windows 11 Any ticketing system: ServiceNow or Jira, etc. Strong personality & communication - social, able to talk to employees across the organization, confident, willing to go Google something, go learn it if they don't know it Azure Active Directory

## Description

Insight Global is currently looking for a Service Desk Specialist for a top banking client in the Des Moines area. This person will be responsible for monitoring and filling tickets for the company including hardware and software requests. The hourly pay rate for this role is between $20-30/hr.


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