> Markdown version of [/jobs/ext/3566245-system-network-administrator](https://www.wearedevelopers.com/jobs/ext/3566245-system-network-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# System/Network Administrator

- **Company:** Nabout Leidos
- **Location:** United States
- **Salary:** $50,700.0 - $91,650.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Unix, Computer Networks, Data Transmissions, Linux, File Transfer, Issue Tracking Systems, Networking Hardware, Virtual Private Networks (VPN), Public Key Infrastructure, System Software, Information Technology, User Accounts
- **Published:** October 3, 2026
- **Apply:** https://jobs.military.com/career/355488/system-network-administrator-maryland-md-laurel

## About the Role

No demonstrated experience is required. Bachelor's degree in technical discipline from an accredited college or university is required. Clearance must have TS/SCI with Polygraph. Five years may be substituted for a bachelor's degree.

## Description

Provides support for implementation, troubleshooting and maintenance Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier-I (Help Desk) and Tier 2 (Escalation)- problem identification, diagnosis, and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; install/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and
performance. The System/Network Administrator supports the IT requirements of users in the headquarters building and in the enterprise. Provide exceptional customer service and professionalism in support of Field organization users, while being willing to learn, also be willing to be flexible, and be able to manage multiple priorities. The successful candidate will work within a small less than 10 people supporting the customer's Service Desk to manage IT systems infrastructure and any process related to these systems.\n
\n
\nResponsibilities Include:\n
\u2022 On site support from 0800-1600 Monday through Friday\n
\u2022 \nProvide support for Implementation, troubleshooting, and maintenance for IT systems\n
\u2022 \nProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems\n
\u2022 Provide assistance to users in accessing and using IT systems\n
\u2022 Unlock user accounts, reset passwords, assist with PKI import/renewal, perform file transfers, create accounts, perform data transfer agent responsibilities, resolve VPN account issues, provide accesses.\n
\u2022 Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.\n
\u2022 Develop and update documentation for SOP's and troubleshooting procedures.\n
\u2022 \nProvides Tier 2 (Escalation) problem identification, diagnosis and resolution\n
\u2022 \nPerform System Troubleshooting & Updates: Identify and resolve system issues, apply configuration changes, and install necessary patches for applications and operating systems.\n
\u2022 \nOptimize System Performance: Conduct resource utilization assessments, improve operational efficiency, and plan for system capacity expansion.\n
\u2022 Manage the daily activities of configuration and operations of IT systems\n
\u2022 Contribute to technical contract deliverables like weekly/monthly reports, etc.\n
\u2022 Provide support for the escalation and communication of status to agency management and internal customers\n
\u2022 Use a ticketing system, document repository, and customer tools and applications.\n
\n