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# Telecom Analyst Associate

- **Company:** American Electric Power
- **Location:** Gahanna, OH, United States
- **Experience:** Experienced
- **Salary:** $14,560.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Modems, Local Area Networks, Networking Basics, System Software, Wide Area Networks, Network Routers, Information Technology, Network Server
- **Published:** October 3, 2026
- **Apply:** https://dejobs.org/x/x/110A58FCD9ED434792B9F2A3B5217573/job/

## About the Role

Education: Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or related field of study or Associate's degree in field mentioned above with 2 years of relevant work experience or HS diploma/GED with 4 years of relevant work experience required.

Experience: No additional experience beyond what is listed above is required.

Licenses/Certifications: Valid Driver's License is Required

OTHER REQUIREMENTS:

 * Possess entry to basic level knowledge of communications technologies and inter-networking principles.
 * Demonstrate competency in analytical techniques necessary to handle basic assignments. (e.g., by dividing the problem into component steps, and performing the analysis necessary to complete each step.)
 * Exhibit fundamental understanding of pertinent telecom equipment, materials, systems and business processes·
 * Use initiative in looking for opportunities and presenting new ideas and new approaches.
 * Communicate effectively, both verbally and in writing.
 * Demonstrate the ability to be a team player· Relates to people in an open, friendly and sincere manner.
 * Use initiative in looking for opportunities to increase job knowledge and technical skills.
 * Develop decision making skills under guidance of higher-level employees.

Core Competencies: Continuous improvement, team player, assume positive intent, safety first focus, continuous learning, professionalism.

## Description

Under general direction: assists with the management of telecommunication networks; assists with testing and analyzing network facilities, control software, routers, switches, lines, modems, adapters, and servers; assists with routine installation and support of LANs and/or WANs; performs technical analyses of software and hardware to ensure efficient operation; helps monitor data traffic and controls network performance; helps resolve basic technical problems related to network failure/integrity, * Assists with basic analysis, operation, administration, and troubleshooting of owned and leased networks and systems; under general direction performs technical analyses of network software and hardware; helps resolve basic technical problems.

 * Learns and adheres to policies, procedures, standards, codes, and regulations relevant to assignments. Pursues Zero Harm.
 * Develops knowledge of AEP networks, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
 * Under general direction of more experienced employees prepares cost estimates for routine engineering assignments; documents project work; performs routine network assignments.
 * Reviews and adheres to approval processes as part of change management, incident management, and trouble response scenarios. Follow standard workflow for routine analysis or operational procedures.
 * Learn AEP's organizational structure and the specific role and responsibility of one's organizational unit.