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# Customer Success Technical Solutions

- **Company:** Tews Company
- **Location:** Houston, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Business Systems, Data Mapping, Human Resources Information System (HRIS), HR Analytics, JSON, Parsing, Regression Testing, Power BI, SuccessFactors, SAP (Applications), SQL Databases, Systems Integration, Time Tracking Software, Web Services Description Language, Extensible Markup Language (XML), Extensible Stylesheet Language Transformations (XSLT), Kronos, File Transfer Protocol (FTP), Boomi, Test Scripts, Api Design, Restful APIs, Core HR
- **Published:** October 3, 2026
- **Apply:** https://www.wayup.com/i-Real-Estate-j-Customer-Success-Technical-Solutions-Tews-Company-946161559510929/

## About the Role

+ Bachelor's degree (Business, HR, IT/CS) or equivalent combination of education/experience.
 + 6+ years experience in HRIS, Business Systems, or similar technical analyst role.
 + Experience with SuccessFactors , UKG Pro , or comparable HRIS/time & labor platforms.
 + Strong background with complex integrations across multiple systems/vendors.
 + Hands-on technical skills including:
o REST APIs , integration/middleware platforms (CPI/Boomi or similar)
o SQL (querying, reporting support)
o XML / JSON (parsing/transformations)
o Familiarity with SFTP , WSDL , and transformation tools such as XSLT

 + Excellent communication skills and the ability to translate business needs into technical solutions.

## Description

+ Build, enhance, and support HRIS integrations between core HR platforms and ancillary systems.
 + Design and maintain API-based integrations (REST) using middleware tools such as SAP CPI or Boomi.
 + Analyze integration points/gaps; define data mapping and transformation requirements.
 + Support HRIS configuration, add-on modules, upgrades/enhancements, and release impact analysis.
 + Troubleshoot integration alerts/data issues; coordinate fixes with IT teams and vendors.
 + Create and maintain technical documentation (requirements, designs, test scripts, procedures).
 + Develop and execute UAT and regression testing for system/integration changes.
 + Deliver reporting and dashboards using Power BI , SQL , and advanced Excel.
 + Apply HR analytics to identify trends and support data-informed decisions.