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# IT Systems Analyst

- **Company:** CareerCircle
- **Location:** Newcastle, WY, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $72,800.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Artificial Intelligence, VoIP, Business Software, Cyber Security, Data Centers, Desktop Computing, Systems Analysis, Network Architecture, Storage Virtualization, Virtual Local Area Networks, Virtualization Technology, Enterprise Software Applications, Computer Equipment, Information Technology, Laptops, Operational Systems, Industrial Software, Servicenow
- **Published:** October 3, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/wy/newcastle/32013977-2614-4c45-9fec-60ab456285cb

## About the Role

* 3+ years of IT support, systems administration, or infrastructure experience.
 * 2+ years of hands-on Microsoft Windows troubleshooting experience.
 * Strong analytical, troubleshooting, and customer service skills.
 * Experience supporting desktop hardware, software, and enterprise applications.
 * Excellent communication and collaboration skills.
 * Ability to provide after-hours support in a 24x7 environment and participate in on-call rotations.

Preferred Qualifications

 * Experience with networking, VLANs, wireless, and VoIP technologies.
 * Exposure to server, storage, virtualization, and data center environments.
 * Knowledge of cybersecurity best practices and OT/industrial systems.
 * Experience with ServiceNow or similar ITSM platforms.

Physical Requirements

 * Ability to lift and carry equipment up to 30 lbs.
 * Ability to push/pull carts up to 100 lbs.
 * Ability to climb stairs, work around equipment, and follow site safety requirements.

Ideal candidates are customer-focused IT professionals with strong Windows troubleshooting skills, a hands-on approach to infrastructure support, and the ability to thrive in a fast-paced operational environment.
Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

ServiceNow
Data Centers, Communication
Cyber Security
Mobile Devices
Customer Service
Systems Analysis
Technical Issues
Technical Support
Microsoft Windows
IT Infrastructure
Endpoint Security
Business Valuation
IT Service Management
System Administration
Server Infrastructure
Full Stack Development
Network Infrastructure
Storage Virtualization
Wireless Communications
Business Transformation
Troubleshooting (Problem Solving)
Virtual Local Area Network (VLAN), We are seeking an IT Systems Analyst to support end users, IT infrastructure, and operational technology (OT) environments. This role is responsible for troubleshooting desktop systems, supporting network and server infrastructure, maintaining hardware assets, and delivering exceptional technical support in a 24x7 operational environment., * Provide hands-on and remote support for Windows PCs, laptops, mobile devices, printers, AV systems, and business applications.

 * Troubleshoot, deploy, image, and maintain end-user hardware and software.
 * Support network infrastructure, including basic VLAN, connectivity, and VoIP troubleshooting.
 * Provide Level 1 server, storage, and OT systems support.
 * Install and maintain equipment in data centers, network closets, and control rooms.
 * Support cybersecurity initiatives, patching, endpoint protection, and system maintenance activities.
 * Manage service tickets, documentation, asset inventories, and knowledge base updates.
 * Collaborate with internal teams, vendors, and stakeholders to resolve technical issues and support projects.
 * Participate in an on-call rotation and respond to critical incidents as needed., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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Newcastle, WY*On-Site

Operations
ServiceNow
Data Centers
Communication
Cyber Security
Mobile Devices
Customer Service
Systems Analysis
Technical Issues
Technical Support
Microsoft Windows
IT Infrastructure
Endpoint Security
Business Valuation
IT Service Management
System Administration
Server Infrastructure
Full Stack Development
Network Infrastructure
Storage Virtualization
Wireless Communications
Business Transformation
Troubleshooting (Problem Solving)
Virtual Local Area Network (VLAN)
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