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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - **Company:** Sun Inc. - **Location:** Springfield, MO, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Business Software, Business Systems, Cloud Computing, Cloud Storage, Cyber Security, Information Systems, Computer Networks, System Configuration, Desktop Computing, Monitoring of Systems, Network Troubleshooting, Network Architecture, Network Monitoring, Network Administration, Server Administration, Virtualization Technology, Backup and Restore, Software Licensing, Network Routers, Computer Networking Systems, Software Troubleshooting, Firewalls (Computer Science), Information Technology, Patch Management, Wireless Technologies, Laptops, Network Server, Vulnerability Analysis, User Accounts - **Published:** October 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a9234cd59732ed09 ## About the Role As we continue to evolve, we are seeking an experienced and motivated IT Specialist to support and maintain the technology infrastructure, systems, and business platforms that support our operations, sales teams, and employees., * Associate or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred; equivalent professional experience may be considered. * 3-5 years of progressively responsible experience in IT support, systems administration, network administration, or a related technology role. * Experience supporting technology across multiple locations and remote work environments preferred. * Experience with network systems, cybersecurity practices, CRM administration, and business software platforms. Technical Skills * Microsoft 365 administration * Network infrastructure and troubleshooting * Firewall and endpoint security tools * Server administration and virtualization * Cloud storage and backup systems * User access and permissions administration * CRM and business systems administration * Hardware and software troubleshooting Compensation & Benefits Compensation for this position will be based on experience, qualifications, and technical expertise. ## Description The IT Specialist is responsible for supporting and maintaining Sun Solar's technology infrastructure, network environment, cybersecurity practices, and key business systems, including the company's Customer Relationship Management (CRM) platform. This position serves as a primary internal IT resource, providing technical support to employees, coordinating with technology vendors and service providers, and helping ensure company systems remain secure, reliable, and operational across company locations and remote users., IT Infrastructure & Systems * Maintain and support company IT infrastructure, including servers, networks, workstations, mobile devices, and cloud-based systems. * Monitor system performance, troubleshoot technical issues, and support reliable operations across company locations and remote users. * Maintain documentation of system configurations, network architecture, technology assets, and IT processes. Network Administration & Cybersecurity * Maintain and monitor network infrastructure, including routers, switches, firewalls, and wireless systems. * Troubleshoot network and connectivity issues and ensure secure access for office and remote users. * Maintain cybersecurity measures, including endpoint protection, system updates, patch management, and access controls. * Monitor potential security threats and vulnerabilities and coordinate appropriate response as needed. Business Systems & CRM Administration * Administer and maintain the company's CRM platform and other key business systems, including user accounts, permissions, configurations, and system access. * Troubleshoot system issues, support integrations, and assist with updates, workflows, enhancements, and configuration changes. * Serve as a primary internal resource for CRM and business system needs, coordinating with vendors and internal stakeholders as appropriate. Technical Support * Provide technical support for employee hardware, software, system access, and connectivity needs. * Install, configure, maintain, and troubleshoot computers, laptops, printers, mobile devices, and other technology equipment. * Support employee onboarding and offboarding, including equipment setup, account changes, and system access. * Serve as an escalation resource for complex technical issues and help coordinate timely resolution of IT support needs. Technology, Vendor & Asset Administration * Coordinate with IT vendors, service providers, and technology partners. * Support technology procurement, software licensing and renewals, equipment tracking, and technology upgrades. * Assist with implementation of new technology solutions and identify opportunities to improve efficiency, security, and reliability. * Support leadership in evaluating technology needs and system improvements as business needs evolve., This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. Responsibilities may change or expand based on business needs, project requirements, and operational priorities. Employees may be asked to perform other duties reasonably related to the position.