> Markdown version of [/jobs/ext/3572620-it-support-administrator-w-m](https://www.wearedevelopers.com/jobs/ext/3572620-it-support-administrator-w-m). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Administrator W/M - **Company:** Pennylane - **Location:** France - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software as a Service, Identity and Access Management, Information Technology Operations, Okta, Microsoft InTune, Information Technology, Casper Suite, Gsuite - **Published:** October 4, 2026 - **Apply:** https://startup.jobs/it-support-administrator-w-m-pennylane-sas-8976432 ## About the Role We're looking for someone who combines excellent customer service with strong IT fundamentals. Someone who enjoys solving problems, communicating with people and continuously improving the employee experience. You won't know every tool we use on day one, and that's perfectly fine. What matters most is your curiosity, your willingness to learn and your ability to take ownership. Why you'll love this role * You'll work with every team across the company. * You'll have real ownership from day one. * You'll continuously improve our internal IT experience. * You'll play a key role in scaling the internal IT environment of one of Europe's fastest-growing fintechs. We'd love to meet you if... * You enjoy helping people and delivering a great employee experience. * You have previous experience in IT Support, Workplace IT or IT Administration. * You're proactive and enjoy taking ownership. * You communicate clearly with both technical and non-technical people. * You're curious and enjoy learning new tools. * You're comfortable administering modern workplace tools. Experience with Google Workspace, Microsoft 365, Jamf, Intune, Okta or similar platforms is a plus. * You care about security and access management (experience with ISO 27001 or SOC 2 is a plus). * You're fluent in English and French., * To speak English (level is assessed and appreciated according to the department you're applying to) * To be energized by an ever-shifting work environment * To be highly collaborative (within your team or other stakeholders) * Sufficiently experienced to prioritize business-led actions on your day to day activity ## Description Whether it's resolving technical issues, answering questions or helping employees get the most out of our tools, you'll make sure every Pennylaner has a smooth IT experience. Employee onboarding & offboarding You'll make sure every employee has everything they need before day one. From day one to the last day, you'll make sure every employee has everything they need to work successfully. You'll prepare laptops, provision accounts, manage permissions and introduce new joiners to our IT environment and security best practices. You'll also handle offboarding and manage IT operations for freelancers and external partners. Keep our IT environment secure Security is everyone's responsibility. You'll play an important role in making security part of everyone's daily habits. You'll help monitor compliance with our internal IT policies, manage software access, review permissions and contribute to maintaining a secure environment for the whole company. Manage our internal tools You'll administer our SaaS ecosystem by creating accounts, managing permissions and ensuring employees have the right access at the right time. You'll also help improve how we manage and document our internal tools. Share knowledge You'll contribute to building a strong IT culture across the company. That means writing clear documentation, improving our knowledge base, delivering onboarding sessions and helping employees adopt best practices around IT and security. ## Related Videos - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)