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# Senior Data Center IT Support Technician

- **Company:** Microsoft
- **Location:** Paris, France
- **Experience:** Expert
- **Salary:** €46,900.0 - €68,200.0
- **Contract:** Permanent contract
- **Skills:** BIOS, Microsoft Online Services, Data Centers, Windows Servers, Information Technology, Network Server
- **Published:** October 4, 2026
- **Apply:** https://dejobs.org/x/x/3DCBF6C5F60B435C81B429CE52BA4EF6/job/

## About the Role

* High school diploma or equivalent
 * At least three years of experience supporting IT equipment or related technology.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

 * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

 * Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience
 * Applicable certifications: CompTIA, Microsoft, Network Certifications
 * Willigness in operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
 * Perform and execute organization's safety programs and policies, and compliance knowledge.
 * Valid driving licence - preffered

## Description

As a Microsoft Senior Data Center IT Support Technician (DCT), you will provide IT support for secure access workstations (SAWs) laptops, servers as well as conference rooms Audio/Visual(A/V). You will also maintain inventory of spare devices for the sites and make sure the latest updates and operating systems(OS) are installed on the devices., * Building strong working relationships with people working within the data center and at corporate.

 * Providing IT support for secure access workstations (SAWs) laptops, servers as well as conference rooms Audio/Visual(A/V).
 * Providing support on onboarding new PCs and laptops.
 * Ensuring SAW devices are in a "healthy" state, meeting Security's compliance standard.
 * Receiving confidential information to perform BIOS setting changes.
 * Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices.
 * Providing guidance to users for common SAW repair issues and escalating issues experienced by users.
 * Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt.
 * Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes.
 * Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed.
 * Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required.
 * Embody our culture and values .