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# Western Europe Broadpin - Junior First Line Support

- **Company:** Broadpin
- **Location:** Netherlands (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Information Technology
- **Published:** October 4, 2026
- **Apply:** https://www.adzuna.nl/details/5765610434

## About the Role

* Basic knowledge of IT systems and a strong interest in IT support.
 * Fluency in Dutch and good communication skills in English are essential.
 * Customer-oriented with a patient and friendly approach.
 * Ability to work well in a team as well as independently.
 * Willingness to learn and develop IT skills.
 * Availability to work shifts and flexible hours as required.
 * Problem-solving mindset and ability to follow established procedures accurately.
 * Experience with ticketing systems is a bonus but not mandatory.

## Description

As a Junior First Line Support technician, you will be the first point of contact for our customers in resolving IT-related issues, providing timely and effective assistance. You will work closely with senior team members to escalate and resolve more complex problems.