> Markdown version of [/jobs/ext/358224-office-it-engineer](https://www.wearedevelopers.com/jobs/ext/358224-office-it-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Office IT Engineer - **Company:** Fastned - **Location:** Amsterdam, Netherlands - **Experience:** Starter - **Contract:** Internship / Graduate position - **Skills:** Active Directory, Software as a Service, Identity and Access Management, Software Engineering, Okta, Microsoft InTune, Casper Suite, Laptops, Gsuite - **Published:** June 14, 2026 - **Apply:** https://fastned.recruitee.com/o/junior-office-it-engineer-1 ## About the Role You bring curiosity, a genuine care for people, and the drive to learn and grow. Whether you are fresh out of school or have had your first taste of IT support, this is your opportunity to build a strong foundation in a dynamic, international environment. If you are eager to take ownership, ask good questions, and make a real difference to the people around you, you will fit right in., * Some hands-on experience in an IT support, helpdesk, or similar role: even through internships, studies, or personal projects. * A genuine enthusiasm for learning new technologies and passion for helping people through fixing hardware and software issues. * Familiarity with device management (laptops, phones) and common troubleshooting scenarios; experience with MDM solutions such as Kandji, Jamf, or Microsoft Intune is a big plus. * Basic understanding of Identity and Access Management (IAM); experience with Okta is a big plus. * Some experience with Google Workspace or Microsoft Active Directory. * Strong communication skills in English: you can explain technical topics clearly and simply to people of all backgrounds and seniority levels, and you are comfortable working across different cultures and offices. ## Description * Supporting the smooth operation of all office IT infrastructure, including laptops, phones, software, meeting rooms, and network equipment. * Providing timely and effective technical support to colleagues: troubleshooting hardware and software issues, actively following up on tickets, and making sure users are genuinely satisfied. * Assisting with the full lifecycle of end-user devices, including procurement, configuration, deployment, and retirement. * Supporting IT onboarding and offboarding, including account creation/deletion and device provisioning, so every new joiner and leaver has a smooth experience. * Contributing to team projects that improve IT support - for example, creating documentation (handbooks, knowledge base) and helping implement new tools and processes. * Helping maintain strong relationships with IT vendors and providers, while developing your skills in SaaS applications and modern cloud environments. * Occasionally travelling to other European offices to support onboarding and provide on-site assistance when needed. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)