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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer - **Company:** Apple Inc. - **Location:** Austin, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Clean Code Principles, Java (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Databases, Data Integrity, Data Stores, Relational Databases, Software Debugging, Programming Tools, Distributed Systems, Payment Systems, Monitoring of Systems, Python (Programming Language), Message Broker, Networking Basics, NoSQL, Pattern Recognition, PCI Data Security Standards, Site Reliability Engineering Practices, Prometheus, Software Engineering, Systems Architecture, Systems Integration, Tokenization, Datadog, Transaction Processing (Computing), Diagnostic Tools, Pulumi, Data Ingestion, Delivery Pipeline, Large Language Models, Grafana, Backend, Kotlin, Event Driven Architecture, Build Management, Kubernetes, Infrastructure Automation Frameworks, Information Technology, Api Design, Terraform, Stream Processing, Splunk, Code Restructuring, Data Pipelines, Golang - **Published:** October 4, 2026 - **Apply:** https://www.themuse.com/jobs/apple/senior-software-engineer-observability-8789f1 ## About the Role Experience working on payment systems, financial services platforms, or other high-compliance, high-availability domains Experience applying AI/ML to operational problems such as anomaly detection, transaction pattern analysis, log summarization, automated diagnostics, or intelligent alerting Familiarity with security and compliance considerations in financial and payment systems (PCI-DSS, tokenization, encryption at rest and in transit) Experience with Infrastructure-as-Code tools such as Terraform or Pulumi as a tooling builder Experience building systems that require strong correctness guarantees - idempotency, exactly-once processing, auditability, and data integrity at scale Minimum Qualifications 7+ years of experience in software engineering with a strong emphasis on building backend systems, platforms, and tooling Proven experience building observability or reliability tooling such as monitoring systems, alerting platforms, log pipelines, tracing infrastructure, or diagnostic tools. Deep technical understanding of the Otel ecosystem, including configuring Collectors, SDKs, and Exporters. Proven experience integrating telemetry data with Grafana and Datadog Strong proficiency in Kotlin, Go, Python, or Java, with Kotlin experience highly valued Deep understanding of distributed systems concepts including data pipelines, event-driven architectures, API design, and service-to-service communication Experience designing systems that handle high-throughput data ingestion and processing such as telemetry pipelines, streaming systems, or transaction processing platforms Solid understanding of datastores and their trade-offs - relational databases, NoSQL, time-series databases, caching layers, and message brokers Working knowledge of production infrastructure concepts including containers, Kubernetes, cloud platforms, networking fundamentals, and CI/CD systems Experience with observability platforms and standards such as Prometheus, Grafana, Datadog, OpenTelemetry, Splunk, or similar Hands-on experience with LLMs and AI APIs - building integrations, agents, or automation pipelines that solve real operational problems Experience building internal developer tools, platforms, or CLIs that are adopted and used daily by engineering teams Familiarity with SRE practices including SLOs/SLIs, error budgets, incident management, and post-incident review Strong software design skills - you write clean, well-tested, maintainable code and care deeply about system architecture Excellent communication and collaboration skills with the ability to lead design reviews and drive technical alignment across teams. BS or MS in Computer Science, Software Engineering, or a related field, or equivalent professional experience. ## Description Design and build a solution that will give teams deep visibility into the health and performance of our services and the supporting infrastructure - an Observability platform using OTEL standards for metrics and traces, easily configurable visualization layer and intelligent alerting - built to support ingestion, processing and serving high-volume telemetry data while meeting the unique demands of financial and payment systems where every millisecond and every failed transaction matters and meeting compliance/privacy/security requirements for data is critical. Build and maintain helper library that provide reliable and easy to use functionality for emitting telemetry, propagating context and enforcing standards, (OTEL-based), and enable integration with consuming applications and telemetry visualization layer (such as Grafana or Datadog) ensuring zero telemetry loss during transfer., Configure and implement Otel processors, filters, and metadata enrichment. Standardize and deploy approved exporters across the pipeline. Execute metadata enrichment standards across the SDK, Collector, and Gateway levels. Refactor and migrate legacy Java-based instrumentation into standard OpenTelemetry formats to ensure accurate alerting. Provide technical documentation and training material to facilitate knowledge sharing and team adoption. Build intelligent tooling - from automated incident triage and transaction-aware root cause analysis to AI-assisted debugging and runbook generation - that meaningfully reduces on-call burden, accelerates resolution of payment-critical incidents, and improves developer productivity across WPC. ## Related Videos - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) - [Why segmenting your infrastructure into tiers makes your infrastructure design better](https://www.wearedevelopers.com/videos/1960-why-segmenting-your-infrastructure-into-tiers-makes-your-infrastructure-design-better) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [Retooling and refactoring - an investment in people.](https://www.wearedevelopers.com/videos/371-retooling-and-refactoring-an-investment-in-people) - [Throwing off the burdens of scale in engineering](https://www.wearedevelopers.com/videos/608-throwing-off-the-burdens-of-scale-in-engineering) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers)