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# Helpdesk Administrator -Temp

- **Company:** Hays plc
- **Location:** Sheffield, UK
- **Salary:** £28,787.0 - £32,261.0
- **Contract:** Temporary contract
- **Skills:** Databases, Microsoft Office, Data Logging
- **Published:** October 5, 2026
- **Apply:** https://www.reed.co.uk/jobs/helpdesk-administrator-temp/57422441

## About the Role

* Previous administration, helpdesk, customer service or facilities support experience
 * Excellent communication skills, both written and verbal
 * Strong organisational skills with the ability to manage multiple tasks simultaneously
 * Experience using databases or management systems to record and monitor information
 * Good attention to detail and a proactive approach to problem-solving
 * Strong IT skills including Microsoft Office applications

## Description

Hays are delighted to be supporting a leading Sheffield-based organisation with the recruitment of a Helpdesk Administrator to join their busy Facilities and Estates team. This is an excellent opportunity for an experienced administrator or customer service professional seeking an immediate start within a fast-paced, office-based environment., * Managing a busy helpdesk, responding to telephone and email enquiries

 * Logging and monitoring maintenance requests using a facilities management system
 * Liaising with internal teams and external contractors to monitor job progress
 * Administering building access requests and access control systems
 * Coordinating key and lock requests, replacements and changes
 * Supporting contractor control processes and ensuring information is recorded accurately
 * Producing reports, processing work orders and maintaining system records
 * Providing a professional and efficient service to a wide range of internal stakeholders