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# Data Center Technician

- **Company:** Microsoft
- **Location:** Auckland, CA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Online Services, Computer Literacy, Data Centers, Microsoft Data Access Components, Network Planning and Design, Server Administration
- **Published:** October 5, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28079453/Data-Center-Technician-Any-Auckland-1210

## About the Role

* High School Diploma, TAFE, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) industry work experience supporting IT equipment or related technology (specifically routers, switches, cabling, server management, racking stacking etc).

 * Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

 * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 * This position requires verification of either NZ Citizenship or NZ PR due to legal restrictions applicable to the role. As a result, you will need to provide either a valid NZ passport or NZ Citizenship Certificate, or a NZ PR VISA to verify your NZ PR.

Whilst not required, we also look for the followingPreferred Qualifications:

 * 2+ years' industry work experience supporting IT equipment or related technology.
 * Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

## Description

* Perform diagnostics and troubleshooting following standard procedures, quickly identify the cause(s) of issues, and replace faulty components with minimal customer and business disruption.
 * Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
 * Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
 * Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
 * Assist and provide guidance to other technicians to complete challenging or complex tasks.
 * Complete required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
 * Contribute to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
 * Take pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
 * Embody our culture and values.