> Markdown version of [/jobs/ext/3593222-it-operator](https://www.wearedevelopers.com/jobs/ext/3593222-it-operator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Operator

- **Company:** People First
- **Location:** London, UK (Remote available)
- **Salary:** £54,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Computer Programming, System Configuration, Linux Servers, Microsoft Servers, Microsoft Software, Scripting, Information Technology
- **Published:** October 6, 2026
- **Apply:** https://www.people-first.co.uk/job?job_reference=Ref%3A%2023392&job_title=Chinese%20speaking%20Job%20-%20IT%20Operator%20-%20Banking%20-%20ww&id=9583

## About the Role

The Skills You'll Need: Fluent in Cantonese or Mandarin, IT operations related experience., * speak fluent Cantonese or Mandarin

 * have IT related working experience
 * are happy to accept shift work, * Qualification requirement: BSc in Computer Science
 * Able to act swiftly to urgent situations, such as power cut and system failure
 * Able to work alone as well as part of team
 * Good knowledge of Microsoft products
 * Good problem solving skills
 * Good organisational skill
 * Good communication skills
 * Maintaining and configuring Microsoft servers
 * Maintaining and configuring Linux servers
 * Basic programming and scripting skills

## Description

* Provide support to the daily operations.
 * Ensure systems run smoothly, report and fix problems.
 * Deal with user requests and provide first level of services in Help-desk.
 * Produce daily reports, confirmations and statements to users.
 * Responsible for 1st line support verbally and via ticketing system, communicate with users for updates and progress of the support ticket.
 * Perform routine IT operational tasks across both early and late shift schedules.
 * Assemble and configure PC workstations and provide end-user support by diagnosing and resolving helpdesk tickets.
 * Involve in system infrastructure maintenance, configuring and updating.
 * Identify and escalate infrastructure issues from reports.

IT Operator - What You'll be Doing:

Process

 * T24 and satellite systems maintenance, user support.
 * IT Infrastructure, Data Warehouse.

People

 * Effectively liaise with staff from IT and other departments
 * Communicate with vendors and contractors

Compliance & Risk Management

 * Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity.
 * Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.