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# Desktop Support Technician

- **Company:** CareerCircle
- **Location:** Harwood, ND, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $58,240.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, CompTIA Network+, Dynamic Host Configuration Protocol, Domain Name System (DNS), Monitoring of Systems, Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, System Center Configuration Manager, Nagios, Network Architecture, Windows PowerShell, Server Supported Gaming, Software Deployment, Transmission Control Protocol (TCP), Windows Desktop, Wireless Access Point, Wireless Networks, Diagnostic Tools, Software Troubleshooting, Information Technology, Laptops
- **Published:** October 6, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/nd/harwood/35774b6e-ef8e-4aff-818d-904dd25483ae

## About the Role

Operations
Leadership
Automation
Cisco Meraki
Communication
Mobile Devices
Professionalism
Problem Solving
Desktop Support
Customer Service
CompTIA Network+
Diagnostic Tools
Technical Issues
Operating Systems
Technical Support
Help Desk Support
System Monitoring
Wireless Networks
Windows PowerShell
Business Valuation
Endpoint Management
Software Deployment
Technical Assistance
System Administration
Full Stack Development
Network Infrastructure
Business Transformation
Hardware Troubleshooting
Virtual Private Networks (VPN)
Technical Procedure Compliance
Troubleshooting (Problem Solving)
Dynamic Host Configuration Protocol (DHCP), We are seeking a customer-focused Desktop Support Technician to provide hands-on technical support for end users, devices, networks, and workplace technology. This individual will be responsible for troubleshooting hardware, software, and connectivity issues while delivering exceptional customer service to employees and executive stakeholders. The ideal candidate combines strong technical expertise with excellent communication skills and the ability to work in a fast-paced environment., * 2+ years of experience in desktop support, technical support, or help desk environments.

 * Experience troubleshooting Windows-based workstations, hardware, software, and peripheral devices.
 * Strong understanding of TCP/IP networking principles and troubleshooting methodologies.
 * Experience supporting wired and wireless network environments.
 * Familiarity with SCCM, desktop imaging, and software deployment practices.
 * Experience with MDM solutions, preferably Cisco Meraki.
 * Working knowledge of PowerShell and endpoint administration tools.
 * Strong analytical, troubleshooting, and problem-solving skills.
 * Excellent communication and customer service abilities.

Preferred Qualifications

 * CompTIA Network+ certification or equivalent networking experience.
 * Experience supporting executive or VIP users.
 * Familiarity with server support, system monitoring, and alerting tools.
 * Experience working with vendors and third-party technology providers.

Key Skills

 * Desktop Support
 * Windows Support
 * Hardware & Software Troubleshooting
 * SCCM
 * PowerShell
 * TCP/IP Networking
 * Wireless Networking
 * Cisco Meraki MDM
 * Device Imaging & Deployment
 * Executive Support
 * Customer Service
 * Incident Management
 * Network Troubleshooting
 * Technical Documentation, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Operations
Leadership
Automation
Cisco Meraki
Communication
Mobile Devices
Professionalism
Problem Solving
Desktop Support
Customer Service
CompTIA Network+
Diagnostic Tools
Technical Issues
Operating Systems
Technical Support
Help Desk Support
System Monitoring
Wireless Networks
Windows PowerShell
Business Valuation
Endpoint Management
Software Deployment
Technical Assistance
System Administration
Full Stack Development
Network Infrastructure
Business Transformation
Hardware Troubleshooting
Virtual Private Networks (VPN)
Technical Procedure Compliance
Troubleshooting (Problem Solving)
Dynamic Host Configuration Protocol (DHCP)
+0

## Description

Technical Support & Troubleshooting

 * Provide onsite and remote support for desktops, laptops, mobile devices, printers, and peripheral equipment.
 * Install, configure, maintain, and repair computer systems and end-user hardware.
 * Troubleshoot and resolve operating system, software, connectivity, and performance-related issues.
 * Utilize diagnostic tools and monitoring solutions to identify and remediate technical problems.
 * Support local servers, network infrastructure, and monitoring platforms to help maintain system uptime and reliability.
 * Document incidents, service requests, resolutions, and technical procedures within ticketing systems.

Networking & Systems Support

 * Configure and support wired and wireless network connectivity for users and remote sites.
 * Assist with deployment and setup of high-speed internet connections, wireless access points, and job-site network environments.
 * Troubleshoot TCP/IP networking issues, including DNS, DHCP, VPN, and connectivity-related problems.
 * Support desktop imaging, software deployment, and client-side configuration using SCCM and other endpoint management tools.
 * Assist with PowerShell scripting and automation for system administration tasks.
 * Manage and support mobile devices through MDM platforms such as Cisco Meraki., * Deliver exceptional customer service while supporting employees across all levels of the organization.
 * Provide technical assistance to both internal and external clients, ensuring timely issue resolution.
 * Communicate complex technical concepts in a clear and understandable manner to non-technical users.
 * Partner with internal teams, vendors, and third-party providers to resolve technical issues efficiently.
 * Support executive-level stakeholders, including attorneys, senior leadership, and C-suite executives, with a high degree of professionalism and discretion.