> Markdown version of [/jobs/ext/3596798-it-systems-administrator](https://www.wearedevelopers.com/jobs/ext/3596798-it-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Administrator - **Company:** Major League Soccer - **Location:** Nashville, TN, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Macintosh Computers, Apple Mac Systems, Microsoft Outlook, Cloud Computing, Document Management Systems, Disaster Recovery, Multi-Factor Authentication, Hyper-V, Information Technology Operations, Virtual Private Networks (VPN), Networking Basics, Cloud Services, Microsoft SharePoint, Single Sign-On, Virtualization Technology, Wide Area Networks, Computer Networking Systems, Okta, Office365, Microsoft Onedrive, Information Technology, Cisco, User Accounts, Vmware - **Published:** October 6, 2026 - **Apply:** https://www.jobmonkeyjobs.com/career/28081466/It-Systems-Administrator-All-Nashville-1123 ## About the Role * Education: o Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. o CompTIAA+, Security+, or Microsoft certifications (MS-900, MD-100) are a plus. * Experience: o 3-5+ years of experience in IT support or systems administration. o Strong experience with Microsoft 365 Admin Center, including Teams, SharePoint, and Exchange Online. o Experience with Okta or other identity management systems. * Technical Skills: o Proficiency with Windows and macOS operating systems. o Familiarity with virtualization platforms (e.g., VMware, Hyper-V). o Basic knowledge of Meraki and Cisco networking equipment is preferred. o Understanding of cloud services and endpoint management. * Soft Skills: o Strong problem-solving and analytical skills. o Excellent communication and interpersonal abilities. o Ability to prioritize tasks and manage multiple projects simultaneously. * Other: o Availability to support IT operations ## Description The IT Systems Administrator role will focus on maintaining and supporting our IT infrastructure, with a strong emphasis on Microsoft 365 administration, Okta user access management, and end-user technical support. The ideal candidate will also provide assistance with basic networking and hardware support, working with third-party IT vendors as needed, while contributing to the security and efficiency of our systems. Key Responsibilities: * Technical Support: o Provide day-to-day support for hardware (PCs, Macs, printers), software, and cloud-based services. o Troubleshoot and resolve technical issues for end-users efficiently and professionally. o Assist users with Microsoft 365 applications, including Teams, SharePoint, Outlook, and OneDrive. * System Administration: o Administer and maintain the Microsoft 365 Admin Center, including user accounts, mailboxes, licenses, and application settings. o Manage user identities and access via Okta Single Sign-On (SSO) and multi-factor authentication (MFA). o Perform routine maintenance, updates, and patches for workstations and servers. o Support backup processes and assist with disaster recovery procedures. o Oversee the procurement, issuance, and collection of company devices, such as laptops, and peripherals. o Maintain an inventory of IT assets, ensuring proper tracking and compliance. * Cloud & Application Support: o Provide support for cloud-based systems and services, with a focus on Microsoft 365. o Assist with the evaluation, deployment, and documentation of new applications and services. * Security and Compliance: o Support and enforce IT security best practices, including endpoint protection and access controls. o Assist in ensuring compliance with organizational security policies. * Basic Networking Support: o Provide first-level support for Meraki and Cisco network devices, including basic troubleshooting of LAN/WAN and VPN issues. o Escalate advanced networking issues to the Network Administrator as needed. * Collaboration & Projects: o Work closely with the Network Administrator and other departments to support IT-related initiatives. o Document system configurations, processes, and updates. * Other duties as assigned.