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# Desktop Support Specialist

- **Company:** Stefanini
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Apple Mac Systems, System Configuration, Issue Tracking Systems, Virtual Private Networks (VPN), Remote Desktop Services, Software Troubleshooting, Guidewire PolicyCenter, Laptops, Servicenow
- **Published:** October 6, 2026
- **Apply:** https://www.thejobnetwork.com/job/45aa34cb-4c1b-4fe5-98a1-999daf3b5ac4/desktop-support-specialist

## About the Role

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 * Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role.
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 * Experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
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 * Hands on experience with Win 7, Win 10, Win 11 and MAC OS support.
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 * Windows Migration.
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 * Hardware/Software Troubleshooting
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 * Experience with VPN, Soft Phones, Remote Desktop, VDI.
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 * Asset Tracking/Inventory Management
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 * Phone and Tablet support (Windows, iPhone, iOS, Android)
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 * Experience with Ticketing System (ServiceNow).
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 * Strong Communications Skills
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 * Excellent proven track record supporting clients in a financial environment.
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 * Excellent proven customer service based approach
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 * Good written and verbal communication skills
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 * Good time management skills
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 * Strong organizational and analytical skills
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 * Ability to multi-task and work under pressure
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 * Ability to work autonomously and within team