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# IT Support Engineer

- **Company:** VIQU Ltd
- **Location:** Little Abington, UK
- **Salary:** £46,800.0 - £52,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, Configuration Management Databases, System Center Configuration Manager, Software Deployment, Peripherals, Microsoft InTune, Information Technology
- **Published:** October 7, 2026
- **Apply:** https://www.careerboard.com/gb/en/find-jobs-in-United-Kingdom/-9AEB8E490EDB7A79E9/

## About the Role

My Customer is looking for an experienced IT Support Engineer with strong knowledge of Windows, Microsoft 365 and Endpoint Management. The successful candidate will be hands-on, customer-focused and confident troubleshooting complex technical issues., * Strong Windows 10/11 support experience.

 * Strong Microsoft 365 experience.
 * Hands-on experience with Microsoft Intune and SCCM/MECM.
 * Strong endpoint management and software deployment experience.
 * Hardware, desktop and peripheral troubleshooting.
 * Active Directory/Group Policy experience.
 * Experience working within an ITIL/service desk environment.
 * Excellent customer service and communication skills.
 * Strong troubleshooting and problem-solving ability.
 * Excellent prioritisation and time-management skills.
 * Lab IT skills would be benefical

## Description

* Provide technical support and troubleshooting for Windows, hardware, software and peripherals.
 * Support and manage endpoints using Microsoft Intune and SCCM/MECM.
 * Install, configure and maintain operating systems and software applications.
 * Manage patching, software updates and device lifecycle management.
 * Support hardware refreshes, new device deployments and equipment moves/adds/changes.
 * Troubleshoot connectivity issues and work with Networking, Security and other IT teams where required.
 * Manage incidents and service requests in line with agreed SLAs.
 * Assist with asset management, inventory and CMDB accuracy.
 * Support wider IT projects and technology initiatives.
 * Work closely with users, IT teams, vendors and stakeholders to resolve technical issues.