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# It Manager

- **Company:** Forsyth Barnes
- **Location:** Bletchley, UK (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Information Technology Operations, Information Technology, Microsoft Business Central
- **Published:** October 7, 2026
- **Apply:** https://jobsthamesvalley.co.uk/jobs/apply/ats-redirect/?id=3009269309-2

## About the Role

* Previous experience as a Head of IT, IT Manager, IT Operations Manager or similar.
 * Experience within retail, hospitality, leisure, distribution or another multi-site environment.
 * Knowledge of Microsoft Dynamics 365 Business Central, NAV or similar ERP platforms.
 * Strong leadership experience with a track record of developing teams.
 * Experience managing suppliers, service providers and technology partners.
 * Sound understanding of IT operations, infrastructure and service delivery.
 * Strong stakeholder management and communication skills.

Desirable Experience

 * Microsoft 365 administration and optimisation.
 * EPOS, stock management or retail systems.
 * Ecommerce environments.
 * Cyber security and business continuity.
 * Process improvement and automation initiatives.

## Description

Reporting directly to the IT Director, you'll lead a small internal team, manage key technology suppliers and play a pivotal role in supporting stores, head office and warehouse operations. This is a hands-on leadership role with genuine autonomy and influence across the business.

The Role

 * Lead and develop the IT team.
 * Manage day-to-day IT operations and service delivery.
 * Support and optimise Microsoft Dynamics 365 Business Central.
 * Oversee infrastructure, networks, security and business-critical applications.
 * Manage third-party suppliers and technology partners.
 * Drive continuous improvement across IT systems and processes.
 * Support stores, head office and operational stakeholders.
 * Contribute to the wider technology roadmap and future initiatives., * Genuine ownership of the IT function.
 * High-profile role within a growing retail business.
 * Direct exposure to senior leadership.
 * Opportunity to shape technology strategy and operations.
 * Fast-moving environment where decisions can be made quickly.
 * Hybrid working and excellent long-term career prospects.