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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Implementation Consultant (UK) - **Company:** Dayshape - **Location:** Edinburgh, UK (Remote available) - **Salary:** £40,000.0 - £52,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Business Software, Software as a Service, System Configuration, Customer Data Management, Data Mapping, JSON, Product Software Implementation Methods, Software Systems, SQL Databases, Data Streaming, Systems Integration - **Published:** October 7, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5914155896 ## About the Role * Demonstrable experience implementing complex SaaS, ERP, or business applications within Accountancy, Professional Services, Consulting, or similar industries. * Experience configuring software solutions and translating business requirements into system configurations and scalable processes. * Experience mapping and migrating customer data, with a basic knowledge of JSON, SQL and JavaScript (or a willingness to develop these skills). * Strong customer-facing and stakeholder management skills, with the ability to build trusted relationships and influence decisions at all levels of an organisation. * A consultative mindset and excellent workshop facilitation skills: the confidence to challenge assumptions and explore alternatives, and the active listening to uncover underlying business needs rather than simply capture stated requirements. * The ability to understand and solve business challenges around resource management, workforce planning, scheduling and operational efficiency, with an interest in helping customers improve their ways of working. * A logical, analytical and structured approach to problem solving, and the ability to quickly learn complex systems and keep up with product developments. * Strong verbal and written communication skills, with the ability to explain complex concepts to technical and non-technical audiences and to present and demo with confidence. * Self-motivated, adaptable and collaborative, able to manage competing priorities in a fast-paced, growing organisation, and happy to share knowledge and support colleagues., * Experience delivering software implementations within the Resource Management, Workforce Planning, ERP, PSA, or HR technology space. * Experience working with professional services organisations such as accountancy firms, consulting firms, law firms, engineering consultancies, or other people-centric businesses. * Experience advising customers on business process transformation, operating model improvements, or change management. * Hands-on experience with APIs and system integrations. * Experience working in a scale-up or fast-growing software company. ## Description If you're talented in software implementation projects, data mapping, and building strong customer relationships, we'd love to hear from you. This is a highly customer-facing role where you'll work closely with stakeholders, earn their trust, understand their business challenges, and guide organisations through the successful adoption of Dayshape. We have a strong pipeline of enterprise prospects and are growing our Professional Services team to support that growth. You'll work on implementation projects with newly signed and existing customers, alongside one of our Project Managers. We have a proven onboarding process that guides each project, and you'll be independent, driven, analytical and keen to learn our product. You'll be an advocate for Dayshape, consulting and guiding customers to get the most out of it. What you'll do * Build trusted relationships with customer stakeholders, acting as a consultative partner throughout their Dayshape journey. * Run engaging Dayshape demonstrations for prospective and new customers, showing how Dayshape can support their business objectives. * Understand customers' operating models, challenges and strategic goals, drawing on your knowledge of how accountancy and professional services firms work to guide them towards best-practice resource management processes. * Lead discovery and design workshops, asking insightful questions, challenging assumptions where appropriate, and translating business needs into effective solutions, while advising customers on how to get the most value from Dayshape. * Configure Dayshape to meet customer requirements while driving standardisation, scalability and long-term success, and define integration requirements so that business processes and data flows are clearly understood and documented. * Lead data mapping, migration and loading, working with customers to prepare, validate and load their data into Dayshape. * Support customer UAT, go-live and handover, making sure customers are confident and ready to move into ongoing support with our Application Support team. * Deliver impactful training and enablement sessions that equip customers to confidently adopt and champion Dayshape within their organisation. * Provide product and configuration expertise to Project Managers and other internal stakeholders throughout the implementation lifecycle. * Identify opportunities to improve customer outcomes and our delivery methodology as Professional Services evolves, and act as the voice of the customer, feeding back to Product, Engineering and Customer teams to help shape the future of Dayshape.