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# Technical Delivery Manager - Retirement Solutions

- **Company:** MARSH LLC.
- **Location:** Birmingham, UK (Remote available)
- **Salary:** £51,642.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, Data Analysis, Data Governance, Information Technology
- **Published:** October 7, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5916591339

## About the Role

* Bachelor's degree in a relevant field (e.g., Computer Science, Finance, Business Administration) or equivalent experience.
 * Experience in pensions administration or actuarial systems.
 * Demonstrated technology product management experience, including business analysis, stakeholder engagement, and delivery leadership.
 * Experience delivering technology initiatives involving both vendor and internal teams, including AI and/or data science-enabled solutions.
 * Strong written and verbal communication skills, with the ability to explain technical topics clearly to non-technical audiences, including senior leaders.
 * Ability to operate with autonomy while collaborating across a globally distributed team, with strong organisation and time management.

What makes you stand out?

 * Background in pensions, with a strong understanding of the retirement and/or pension administration environment.
 * Experience working in technology, project, or transformation roles in a regulated or client-facing setting.
 * Certifications in product management, project management, and/or Agile disciplines.

## Description

Mercer's Pensions Administration business provides end-to-end administration services for defined benefit and defined contribution pension schemes, supporting trustees, employers, and members with accurate, compliant, and efficient scheme operations. We are seeking a Technical Delivery Manager Retirement Solutions to lead a high-profile program of work within the retirement domain of our Wealth business. This role combines pensions administration knowledge with strong data expertise, including data governance, data quality, and data-driven decision-making. This role will be based in a hybrid setting, with a requirement to work at least three days a week in the office.

We will count on you to:

 * Partner with stakeholders across Mercer Wealth to understand priorities and translate needs into product direction, with a focus on retirement.
 * Engage executive stakeholders to understand business drivers and value propositions, and shape solutions that support transformation goals.
 * Lead end-to-end product delivery from initiation through launch, ensuring outcomes align with timelines, budget, and quality expectations.
 * Coordinate delivery across vendor and in-house technology solutions.
 * Improve operational effectiveness by helping define support models, optimising processes, and addressing key operational challenges in a client-facing environment.
 * Operate effectively in both Agile and traditional delivery approaches, using appropriate tools and practices for the work., * We help you be your best through professional development opportunities, interesting work, and supportive leaders.
 * We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact for colleagues, clients, and communities.
 * Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.